Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,887 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly, fairly easy to put together and install.”

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Posted 4 years ago

“5 star. right from the online fella, who gave all the info I needed to the prompt delivery. Great job all around. Could have got a better price in Mexico but what the hell. Just kidding. Price was competitive”

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Posted 4 years ago

“Rack Attack had Thule bike racks in stock when others were backordered. Fantastic service and delivery. Very happy!”

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Posted 4 years ago

“These guys shipped my order fast and accurately. My product arrived in no time and in good shape! Thanks”

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Posted 4 years ago

“there was an issue with delivery but the customer service was quick to address it and resolve. thank you!”

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Posted 4 years ago

“Products arrived on time”

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Posted 4 years ago

“Ordering from Rack Attack was a very simple process. Speaking to a customer service representative was very helpful in my decision to buy the KUAT Transfer bike rack. The product was shipped the same day and arrived on time.”

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Posted 4 years ago

“Ordered online and it arrived promptly. I purchased the Thule Apex XT. It is a very well made and well designed rack. Bikes are secure.”

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Posted 4 years ago

“Salesperson was very easy to work with and pleasant”

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Posted 4 years ago

“Items came in a timely manner (actually sooner than I had expected) and in excellent condition.”

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Posted 4 years ago

“The kit came in with 2 missing caps for the bars. Contacted customer service and was told those will be shipped out asap. It's been a week and no tracking number, nothing.”

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Posted 4 years ago

Hi Nikolai, Apologies for the delay. The replacement parts were shipped to you today via Next Day service. Please reach out if there is anything else we can do. Blaze, Rack Attack

Posted 4 years ago

“Very good product, very good shopping experience, fast delivery, perfect, Thule products are easy and fast to install”

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Posted 4 years ago

“Awesome company and fantastic support.”

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Posted 4 years ago

“Great service and fast shipping.”

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Posted 4 years ago

“Excellent advice, delivery time, directions, and service in the purchase and installation of our new Thule bike rack!”

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Posted 4 years ago

“The team was super helpful when I reached out prior to purchasing my Thule rack. They were able to verify that the product would fit my car. The rack itself was an easy installation and great quality.”

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Posted 4 years ago

“Great Service!”

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Posted 4 years ago

“Fast shipping and showed excellent attention to clients needs. The product is easy to assemble. Easy to mount and dismount bikes. Overall vey satisfied with product and service.”

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Posted 4 years ago

“Great products. Great support. It’s nice to have that peace of mind when carrying a 17’ boat on your car.”

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Posted 4 years ago

“Everyone in the DFW area was out of the Yakima Towers I needed. Rack Attack had them and shipped them, and they were installed 2 das befoe going in vacation. Any later nd we'd have had to cancel or plans. Good job!”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,887 reviews