Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a lock for my Yakima bike rack and they were out of them but RA had it. My credit card had been hacked and I had just gotten my new one. there was a problem with the sale going thru. I got an email from RA and called and explained what happened and used a different card. they were very helpful and I got my order in a few days.”

Helpful Report

Posted 4 years ago

“Excellent! Super fast shipping!”

Helpful Report

Posted 4 years ago

“Great price! Fast shipping, Easy shopping. Will be back.”

Helpful Report

Posted 4 years ago

“Shipped the wrong part”

Helpful Report

Posted 4 years ago

Hi Bryan, This is Matt, who you had spoken to about your order before placing it. You asked for the endcaps for the Yakima 68" round bars, which is what was shipped. I'll reach out to you right away to get this sorted! Thanks, Matt

Posted 4 years ago

“Matt was good to deal with regarding a fit issue, but then Carlos was wholly uncooperative and more or less made me feel like you no longer want me as a customer.”

Helpful Report

Posted 4 years ago

“Great deal, quick shipping, and the matching keys is a plus.”

Helpful Report

Posted 4 years ago

“Very good, the guys in Ottawa we’re excellent, needed help picking out a rack and advice for the install. The guys in Toronto were extremely helpful with shipping etc”

Helpful Report

Posted 4 years ago

“I was struggling to find the correct landing pad for my Yakima configuration. Rack Attack provided the information I needed, a competitive price, and my online order was delivered the next day. Next time I will start with looking at Rack Attach.”

Helpful Report

Posted 4 years ago

“Very fast turnaround and part was delivered on time.”

Helpful Report

Posted 4 years ago

“Carlos was amazing to fix issue as I had wrong parts ordered. Quickly ordered correct pieces and sent return label.”

Helpful Report

Posted 4 years ago

“Awesome experience! Rack Attack followed up when the item was back in stock, answered my questions and provided lightning fast delivery at no extra charge! It’s nice to keep supporting this great, local business.”

Helpful Report

Posted 4 years ago

“Great phone/online service. Gave them my vehicle info, bicycle specs, and they sent me an excellent bike rack with an extra shipment for extended tie down straps for my fat tired electric bike. Website, good. Expertise, excellent. Customer service, excellent. Product, excellent. Thank you for getting us out on the trails so much easier and quicker. Ian”

Helpful Report

Posted 4 years ago

“Very fast service. Will definitely shop here again.”

Helpful Report

Posted 4 years ago

“Excellent service. Received the rack parts in under a week. Outstanding”

Helpful Report

Posted 4 years ago

“Website was easy to use and product arrived quickly.”

Helpful Report

Posted 4 years ago

“Came in just as I ordered.”

Helpful Report

Posted 4 years ago

“VERY VERY GOOD”

Helpful Report

Posted 4 years ago

“Prompt reply to my initial questions. I received my order within 1 day of placing the order. A follow up question again was handled promptly. Overall excellent service!”

Helpful Report

Posted 4 years ago

“excellent fast shipping”

Helpful Report

Posted 4 years ago

“Hello, I've been meaning to contact rack attack, regarding my latest purchase of the base clips. I was informed that they would fit my car and they did not. Please let me know what steps yo take next. Thanks”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews