Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,124 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 27th June 2026

735

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a new Land Cruiser and needed a bike rack that I could carry two heavy e-bikes. They worked with me to help me get the right one with a ramp and installed it for me. Spent time with me as I tried to put my bike on the rack by myself, no problem. Would definitely recommend to my friends and any one else. They had everything in stock I needed. Great find 👍”

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Posted 1 year ago

“Was looking for this key for awhile , was grateful it was so easy to get from you Great service Thank you 😊”

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(Online Store) - Posted 1 year ago

“We purchased the Truck Bed Extender for my 12 foot kayak and we could not be happier. This kayak is heavy and the best way to transport it is in the bed of my pickup which only has a 5.5 foot bed. The bed extender is the perfect solution and it is easy to set up and use and provides a great deal of stability driving down the road.”

Rack Attack 5 star review on 12th June 2025

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(Online Store) - Posted 1 year ago

“Thanks for helping a short gramma put on my kayak rack! Glad to have you guys in Fort Collins.”

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Posted 1 year ago

“We stopped in to ask a question about a bike rack we didn’t purchase at rack Attack. Our bike rack wasn’t working correctly. The employee came right to our car, found the problem with the bike rack, fixed it with a clamp and a couple of turns, and just like that, we had a working bike rack. He would take any money from us. Sometimes words can be priceless. We will be back.”

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Posted 1 year ago

“Excellent rack for carrying two kayacks. Thanks again Rack Attack for being so helpful in getting it right for us.”

Rack Attack 5 star review on 7th June 2025

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(Online Store) - Posted 1 year ago

“I was greatly impressed with the professionalism and friendliness of Giovanni and his staff. A few day ago I was having issues with my tonneau cover (stuck half way open). I was pressed for time as I am leaving tomorrow to cook for 50 campers and staff at a week long youth camp. They were able to work me in the next day and fixed the problem at no cost! My next vehicle will get outfitted by this store. Great work! And Thank you!”

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Posted 1 year ago

“We bought a Kuat rack here nearly seven years ago and it is awesome! More importantly, a screw holding the rack arm broke this week and the threaded portion was embedded in the rack. We broiught the rack in to Rack Attack earlier in the week and the staffer immediately checked out the problem and fixed it within 15 minutes without a charge. Gold standard service!”

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Posted 1 year ago

“Good store buy from and work with. Project continues … more purchases pending.”

Rack Attack 5 star review on 6th June 2025

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(Online Store) - Posted 1 year ago

“I cannot say enough good things about Rack attack DC. Jay is super helpful and they installed my roof top tent very quickly, within 2 days I had an appointment and the tent was installed on my car. Very thankful for this amazing service, thank you Jay and team!”

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Posted 1 year ago

“I'm very impressed with the service I got from Rack Attack. I had a unique installation, mostly because of suppliers having a shortage of materials nationwide (I confirmed this with other vendors.) Rack Attack put together a great combination of products that I was able to install myself, with only a little help from available YouTube videos. I love the way my assembly looks and feels (really solid).”

Rack Attack 5 star review on 5th June 2025

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(Online Store) - Posted 1 year ago

“The first bike rack I ordered didn’t meet my requirements ,the return process was easy. I ordered another one it is great. Both racks arrived on my doorstep very quickly. The staff I had contact with were polite, knowledgeable and helpful.”

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(Online Store) - Posted 1 year ago

“Fast delivery, great price.”

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(Online Store) - Posted 1 year ago

“Excellent experience! The website is super easy to use and the shipping what extremely fast!”

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(Online Store) - Posted 1 year ago

“Rack attack is just a stand out company. Have bought multiple products from them including roof boxes, bike carriers etc over 5 years and they go out of their way to ensure complete customer satisfaction. This time I booked a hitch install on a 2024 subaru- they were the ones to make sure I called Subaru to ensure it would not break any warranty issues. Unfortunately Subaru said it would - had to cancel the install last minute- full refund without a problem. Just a outstanding location and company.”

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Posted 1 year ago

“Excellent service quick delivery”

Rack Attack 5 star review on 29th May 2025

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(Online Store) - Posted 1 year ago

“I lost the key to my cargo box and needed a replacement. Matt helped me through the whole process and was able to identify the key required and ordered replacements. I have never had anything but a good experience at Rack Attack in Framingham. The staff is knowledgeable and friendly. They listen and always have good answers. They carry nothing but top of the line merchandise and are happy to help design the right solution for you.”

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Posted 1 year ago

“Very fast and exactly what I ordered!!”

Rack Attack 5 star review on 27th May 2025

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(Online Store) - Posted 1 year ago

“I lost the bolt that attaches my bike rack, purchased several years ago from Rack Attack, to the hitch on my car. I was so pleased with the efforts that the staff member to find what I needed, fortunately found in the back of the shop, because it was not possible to order the part that I needed. Excellent service!”

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Posted 1 year ago

“great fast delivery”

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(Online Store) - Posted 1 year ago

Rack Attack is rated 4.7 based on 5,124 reviews