Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,844 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th July 2025

John B

Rack Attack 5 star review on 16th July 2025

Chris M

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service promptly resolved payment concern. Merchandise was shipped immediately. Great overall service experience.”

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Posted 10 months ago

“Rack attack in north Boston is the best I ordered the wrong size. They were very prompt and helpful in the exchange. They sent me the return label very properly. Any questions I had were answered in a very non-technical easy to understand and I have the off grid on my vehicle it was easy to put together. It’s a phenomenal piece of equipment and I am very happy and I will, definitely praise rack attack of North Boston”

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Posted 10 months ago

“Thank You!!”

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Posted 10 months ago

“Great experience and fast shipping.”

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Posted 10 months ago

“Rack Attack had Yakima HD bars in stock, when all others were on back order.”

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Posted 10 months ago

“Outstanding customer service”

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Posted 10 months ago

“Found a hard-to-find part for my Yakima rack and Rack Attack handled everything beautifully! Ordering, shipping, and communication was super helpful. Thanks all!”

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Posted 10 months ago

“Very impressed with Rack Attack. I didn't want to spend too much on a roof mount bike rack. The Yakima Highroad and Frontloader fit the bill budget wise. Problem was both were in very short supply. Found the Highroad at Rack Attack at a good price online, but it was out of stock when I ordered it. Rack Attack contacted me, at which time I told them I would be just as happy with the cheaper Frontloader if I could find one. The Frontloader wasn't even listed on the website, but Rack Attack found one in SoCal, changed my order and shipped it for free to Washington state. Couldn't be happier!”

Rack Attack 5 star review on 19th August 2024

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Posted 10 months ago

“Got everything I needed all in one spot. It got here fast with nothing missing. In plenty of time for our first Floatzilla. That's all I can ask. Behind every great adventure, there's logistics.”

Rack Attack 5 star review on 18th August 2024

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Posted 11 months ago

“Easy transaction. The rack towers came super fast. I'd definitely order from them again.”

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Posted 11 months ago

“Amazing customer service! Sam was very patient with all of my questions and also took time to make certain I knew how to use my new bike rack. The hitch intsall went well too. Highly recommend.”

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Posted 11 months ago

“William at the rack attack in Framingham is a lifesaver!!! When our factory installed hitch wasn’t working to tow a U-Haul to bring my kid to college across the country. The Toyota dealership wanted to charge $750 to replace it. William took a look at it. Did a little work with some dialectical grease and a scraper And it started working. Told me to go home get a little brush get in there really clean out the corrosion that’s what I did and it is now working great!!! We might depart a few hours later tomorrow cause I still have to go get the trailer but better than spending that much money to replace something that didn’t need to be replaced Well, definitely go back there again and recommend them to everyone”

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Posted 11 months ago

“Quick delivery - next day!”

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Posted 11 months ago

“Products speak for themselves, it was the customer service that stood out. It was as if their entire mission was to make sure I got what I needed, and nothing was going to get in their way.”

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Posted 11 months ago

“Item as described, fast shipping, I will do business with them again”

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Posted 11 months ago

“Appreciate the fact that the unavailable part was not charge to my account and would only be billed once in stock. I ended canceling because I found an available part. Your representative was super understanding. Thank you. Norm”

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Posted 11 months ago

“Mario here , omg my dream come true the Seth of the racks made my life so much easier now I’m carrying my latter and anything longer than my box truck, no problem thanks rack stack”

Rack Attack 5 star review on 13th August 2024

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Posted 11 months ago

“The Rack Attack Crew, especially Chase, were courteous, knowledgeable and flexible. I needed an install of roof racks ASAP and they were able to accommodate me with the exact parts I needed and a quick professional install, and then a quick class on the new equipment. ---All at a very reasonable price. Highly recommend!”

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Posted 11 months ago

“Awesome customer service and shipping was super fast!”

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Posted 11 months ago

“Process was super easy and fast shipping!!”

Rack Attack 5 star review on 10th August 2024

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Posted 11 months ago

Rack Attack is rated 4.8 based on 4,844 reviews