Login
Start Free Trial Are you a business? Click Here

Rack Attack Reviews

4.7 Rating 5,063 Reviews
93 %
of reviewers recommend Rack Attack
Company Reviews Product Reviews
5,733
 Metrics Info
4.7
Based on 5,063 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Laura K
Verified Reviewer
“Great products, store (Orange County), and people!! Can't recommend highly enough. They went above and beyond and I feel confident taking a road trip now! I wanted a rooftop car carrier for my SUV and thought it would be simple to get one. It was way more complicated than I expected between options, number of parts involved, and availability of parts. I did online research but wanted to deal with knowledgeable humans to get this right. Evacuated from the L.A. fires, still displaced months later, I needed to be able to safely carry my things around in all kinds of weather and access it easily. I went to several stores but none had the right combo of parts. Another store actually said "I'd go to Rack Attack. They'll have what you need." They were right, Rack Attack did! The people there - friendly, helpful, professional, responsive - helped me find exactly the items I needed to get the result I wanted. They had almost everything in stock, too. The one part that had to be ordered we sorted out easily. The store is clean, organized, attractive, and well stocked with so many options of high quality products to go have fun in the world. Biking, camping, hauling...they have it all. They also do installation right there to make things safe and easy! While I did put my own bars on the roof I wanted to make sure I had done it right. They went above and beyond for me, double checking my work and helping get the locks in right. I definitely feel far more confident now going on a long road trip with these new car additions after having worked with Rack Attack. So glad I went there. A great experience!”
Helpful Report
Posted 1 year ago
Paul
Verified Reviewer
“The Seattle Rack Attack location was great and Aaron provided excellent customer service. I’m not very familiar with roof systems and Aaron was patient and went through the different options. I originally purchased a snowboard rack but realized later that I needed a cargo box. The exchange process was very easy and I was in and out in less than an hour!”
Helpful Report
Posted 1 year ago
GARY W
Verified Buyer
“Good selection and prices. Easy ordering and Very quick shipping.”
Helpful Report
(Online Store) - Posted 1 year ago
Robert M
Verified Buyer
“Great service. I ordered online. They phoned me about a problem with my credit card and we got it all sorted. Product shipped same day.”
Helpful Report
(Online Store) - Posted 1 year ago
Bruce R
Unverified Reviewer
“Ordered a Bakflip tonneau cover, got it in 8-10 days. Had them install it a couple of hours, great job. Weather your installing or the are great store and lots of information .”
Helpful Report
Posted 1 year ago
Paul B
Verified Buyer
“Great experience and very quick in shipping. That also had a item that I couldn't find anywhere else and got it to me in 2 days.”
Helpful Report
(Online Store) - Posted 1 year ago
Charles V
Verified Buyer
“Great price for a great product. Easy communication. Thanks!”
Helpful Report
(Online Store) - Posted 1 year ago
Anonymous
Unverified Reviewer
“After purchasing a Thule cross bar system for my car that I installed myself, I felt like something wasn’t quite right with my install. I made an appointment and John and Chris gave me piece of mind and dialed it in just right. Excellent service, knowledgeable staff and no-fuss process. Rack Attack will take care of you!”
Helpful Report
Posted 1 year ago
Errol S
Verified Buyer
“These guys are awesome. When most shops says free shipping but they are not when you are from AK. Rack Attack is free and its even faster thank when you pay shipping from lower 48. I definitely recomend and sure will buy from them again.”
Helpful Report
(Online Store) - Posted 1 year ago
Gennifer B
Unverified Reviewer
“Thank you to Hassan and Benik. You guys rock! Rack Attack- these are your go to guys. Came in last week to create a roof rack system for my SUV. These guys went above and beyond to make it happen for me. Their knowledge, experience and expertise are seriously unmatched. I can not thank you enough for the help! Looking forward to getting out to the show this weekend!”
Helpful Report
Posted 1 year ago
Frank M
Verified Buyer
“I went to the Fort Collins store. They went out of their way to tell me how everything worked and they got me set up for my camper thanks gentlemen you did an awesome job.”
Helpful Report
(Online Store) - Posted 1 year ago
David M
Verified Buyer
“I went to their booth at SAVE this year to get a bike rack extension for my truck. They did not have the driver-side swing I needed at the show, but said they would ship one from the store. The sale and the shipment went very well and I received the extension quicker than expected. Greg was very knowledgeable and helpful.”
Helpful Report
(Online Store) - Posted 1 year ago
Hans B
Verified Buyer
“Great!! No issues at all. Harris was great to deal with In vauhgn”
Helpful Report
(Online Store) - Posted 1 year ago
Alan
Verified Reviewer
“I went into Rack Attack to get some information on a retractable hard tonneau cover. Chris listened to my needs and very quickly put together a combination that perfectly fit my requirements. When it came time for installation he was able to fit me in a very small window of availability. In spite of some installation challenges they made sure everything was perfect. Highly recommend.”
Helpful Report
Posted 1 year ago
Bill R
Verified Reviewer
“Fantastic service. Good selection of products. They put on my roof rack the same day as I came in. Super friendly! Price appropriate.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“What a great store, extremely clean. The staff were extremely friendly and helpful.”
Helpful Report
Posted 1 year ago
Robert S
Verified Reviewer
“I had a Curt hitch installed on my 2021 Porsche Macan GTS. I was very impressed with the professionalism and product knowledge during my initial consultation on the phone and was equally impressed with the quality of work and attention to detail on the day of the installation. They added some trim around the area that needed cutting on the rear diffuser and it totally looks like a factory option now. They even price matched up to 20% on my hitch. Their showroom is also awesome. I would highly recommend this company!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Customer service was great. I called on Wednesday afternoon to get a basket, and Colin made an appointment for me for Friday. Eli was superb, especially since he was the only one in the shop when I arrived. He helped me choose a size, and he assembled it and installed it, all within about an hour’s time. Thank you for a great job!”
Helpful Report
Posted 1 year ago
Kevin
Unverified Reviewer
“Excellent experience getting my truck bed cover installed at Rack Attack! Can't say enough good things about Brandon at the Charlotte location.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Amazing customer experience: when you buy from Rack Attack and also ongoing. They value their customers and provide friendly and knowledgable advise and service. Special shout-out to Nelson at the Vancouver store!!”
Helpful Report
Posted 1 year ago
Rack Attack is rated 4.7 based on 5,063 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request