Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,940 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of RackAttack since 2004. My last purchase from them was disappointing. I purchased the Yakima mounting nodes for my Q-towers only to find that when the towers weren't mounted the cover caps for the nodes did not fit securely. I decided to go with the Yakima Landing Pad mounts. I was then charged for the mounting of the original nodes and then charged again for the mounting of the Land Pad mounts. I don't think I should have been charged for the mounting of the first Q-Tower mounting nodes.”

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Posted 2 years ago

“They were excellent . They helped me obtain the right equipment for my car to transport my bikes. They were friendly and professional.”

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Posted 2 years ago

“My salesperson was Very helpful and knowledgeable. I would highly recommend.”

Rack Attack 5 star review on 14th September 2023

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Posted 2 years ago

“Rack Attack was easy to work with and have a great selection. The only negative was their ability to advisee on the best bike rack for MY car. The one I bought needed a hitch and my car scrapes bottom with them on. I should have been warned about the appropriateness of the rack for my specific car model so I could have made a better choice.”

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Posted 2 years ago

“Great service. Informative staff. Quality installation. Enjoying the new gear!”

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Posted 2 years ago

“Super helpful and always easy to deal with. Very knowledgeable and always willing to go the extra mile. Thank you all.”

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Posted 2 years ago

“Rack Attack is a terrific place. Wide selection, and most importantly, friendly and helpful staff.”

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Posted 2 years ago

“The team at Rack Attack was super helpful. I would recommend anyone in the market for any type of car attachment check this place out. Camping, bikes, kayaks, luggage, etc…”

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Posted 2 years ago

“Quality products and good service”

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Posted 2 years ago

“Had the Thule part I needed to finish installing crossbar rack onto a relatively new car with low profile rails. It fit perfectly with very little fuss, easy access to carry my bikes and lumber for furniture projects. Very happy with my equipment!”

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Posted 2 years ago

“Sam is knowledgeable, helpful, an excellent problem solver and has great customer service skills”

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Posted 2 years ago

“I was looking for a bike rack for my E bike. The bike rack that was sold to me does not work well with my Aventon E bike. I wanted to exchange it for a different rack, but he said the exchange period Had surpassed. The rack will work for one bike, but it does not work for 2E bikes.”

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Posted 2 years ago

“Rack Attack has always been my go-to shop for carrying bikes on my car!!! I depend on them for great advice and first rate service. They even found a way to put a hitch rack on my Mini Cooper. These people are the best!”

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Posted 2 years ago

“Excellent service, installed my rack system quickly, held up great driving across the USA with two surfboards. Made my escape from California complete.”

Rack Attack 5 star review on 13th September 2023

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Posted 2 years ago

“Great staff good products”

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Posted 2 years ago

“These guys and gals are experts and the service level is first class.”

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Posted 2 years ago

“Great customer service! Always help me out”

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Posted 2 years ago

“Great service! And expert knowledge”

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Posted 2 years ago

“Best customer service. !!!!!”

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Posted 2 years ago

“Good service. Good staff,”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,940 reviews