Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,940 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engaged, helpful staff with quick service. I would give 5* but they installed one of my roof bars backward. Easy enough fro my friend to turn around once we figured out what the problem was. Would definitely use them again”

Helpful Report

Posted 2 years ago

“Great service!”

Helpful Report

Posted 2 years ago

“The manager/employees in Rack Attack are very helpful. I had a 20-year old roof basket that I wanted to mount on my Ford Bronco Sport. The helped me to identify the right ones. When I got hung up trying to install them I went back to the store and they got me back on track. Then, when crossbars and basket installlation was complete I again went back to the store and they inspected my installation to make sure it was properly done. These are good people and you can trust them to help you with your accessory goals.”

Rack Attack 5 star review on 13th September 2023

Helpful Report

Posted 2 years ago

“Exceptional Service and Expertise at Rack Attack I recently purchased an iKamper rooftop tent from Rack Attack, and I couldn't be happier with my entire experience. Not only did they provide top-notch customer service, but they also went above and beyond to help me install it on my Ford Bronco and provided a comprehensive explanation on how to use it.”

Helpful Report

Posted 2 years ago

“Rack Attack Framingham have installed all of my roof racks and accessories. I’ve purchased Thule roof rack, 2 bike racks, had them install my hitch, and purchased my kayak rack there. I will never go anywhere else. I’m completely satisfied with the quality of their work ever time! I highly recommend!”

Helpful Report

Posted 2 years ago

“Great service. Excellent product knowledge. Ended up with a great product that I am happy with. :)”

Helpful Report

Posted 2 years ago

“Rack Attack Coquitlam is a terrific place to get racks and carriers. We have outfitted several cars and trucks with, bike racks, kayak racks etc. The staff is first rate. Highly recommend them.”

Helpful Report

Posted 2 years ago

“I had my platform and corner brackets in the bush last week on a hunt. Solid gear! Looks great too.”

Helpful Report

Posted 2 years ago

“The team surprised me with their in depth product knowledge. They came across as more interested in answering my questions than in pushing product on to me. They helped me find the right solution to my needs and were priced great. A good team to work with.”

Helpful Report

Posted 2 years ago

“Very helpful, patient and friendly. I got exactly what I was looking for.”

Helpful Report

Posted 2 years ago

“Help to work fast”

Helpful Report

Posted 2 years ago

“Staff always helpful in every way. Products of excellent quality.”

Helpful Report

Posted 2 years ago

“Always helpful and knowledgeable.”

Helpful Report

Posted 2 years ago

“When I could not find a Yakima Sight Clip 20 anywhere, I found it on Rack Attacks website - and they had fantastic customer service, went over and beyond - these are super knowledgeable people, friendly, helpful, efficient, really great to work with!”

Helpful Report

Posted 2 years ago

“I can't write a review yet because my shipment has not arrived after 13 days, as soon as I receive it I will make sure to revisit my rating.”

Helpful Report

Posted 2 years ago

Adam, We are sorry to hear about this delay with your order. I do see it was initially scanned by UPS on 9/5, so it should be to you by now. I have contacted our rep at UPS to get to the bottom of this. I will be reaching out to you via email so we can get this sorted. Thanks, Matt Rack Attack

Posted 2 years ago

“Excellent! I ordered an incorrect system and customer service helped me rectify my error. I don't buy roof racks frequently but will go no other place in the future.”

Helpful Report

Posted 2 years ago

“Loving the system! Great mounts for Mountain bikes, and the cage fits the kids gt’s and has hammer drills and chain saws strapped in it so far.”

Rack Attack 5 star review on 12th September 2023

Helpful Report

Posted 2 years ago

“I have ordered from Rack Attack twice, first buying parts for my bike rack, and then buying a roof rack for a new car. Both experiences were very good. Helpful website and staff, quick delivery and perfect fit.”

Helpful Report

Posted 2 years ago

“Great service and fast shipping!”

Helpful Report

Posted 2 years ago

“Prouct was as expected and delivered in a reasonable time frame. thanks”

Helpful Report

Posted 2 years ago

Rack Attack is rated 4.7 based on 4,940 reviews