Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,858 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 30th July 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I could not be more pleased with service provided. Was able to talk with a representative and work out the particular challenges with supply chain issues (my order started during the pandemic). My tent was received well within the expected time frame that was set by the store, the Installation was smoothly done and the use of the tent clearly explained.”

Rack Attack 5 star review on 23rd August 2023

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Posted 1 year ago

“Great service, quality Yakima on-ramp carrier, competitive price. What's not to like?”

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Posted 1 year ago

“Rack attack is very helpful and knowledgeable. I would definitely recommend.”

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Posted 1 year ago

“Very great products and more importantly a very helpful and patient staff that physically helped me install my Thule box on top of my car rack.”

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Posted 1 year ago

“I refer my friends to this business. I received great customer service and instructed well on the use of my Thule bike rack. They installed a trailer hitch at a very competitive price. I will be doing business with you again in the future.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Gray equipment gray service friendly workers”

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Posted 1 year ago

“Great service. Great Price. Great products”

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Posted 1 year ago

“Great service. They set me up nicely. Extremely friendly, professional, and helpful.”

Rack Attack 5 star review on 22nd August 2023

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Posted 1 year ago

“Great help. Told me how to order parts, but more importantly offered to do if I needed help. t Thanks”

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Posted 1 year ago

“Awesome service, quick to ship and answer questions. Got me sorted out quickly after part of order got lost in shipping. Would definitely recommend.”

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Posted 1 year ago

“Awesome service. Parts came in fast and undamaged. Very impressed, and the equipment itself looks great and works great”

Rack Attack 5 star review on 19th August 2023

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Posted 1 year ago

“They are fast and have great stock”

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Posted 1 year ago

“Excellent customer service!”

Rack Attack 5 star review on 18th August 2023

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Posted 1 year ago

“They had my rack in stock and I thought it was something that might have been hard to find. I also received everything in their packaging in perfect condition, and I got everything super fast!”

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Posted 1 year ago

“I highly recommend Rack attack Saugus. Max was so helpful! He me put my Thule rack together and took the time to explained how it works!”

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Posted 1 year ago

“Great service shipped fast and it fit!”

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Posted 1 year ago

“Rack Attack was a great store to buy from. The price matching with Amazon was a great feature that made it easy to choose Rack Attack!”

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Posted 1 year ago

“Great customer service w questions answered to ensure correct product was received. This included finding a component that was listed as back ordered and in short supply. Also supported a return no problem. Highly recommend them!”

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Posted 1 year ago

“I like my rack but I didn't get exactly the deal I was told and then no one would sell me a hardware kit to fit my top box on which is why I got the rack in the first place”

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Posted 1 year ago

Rack Attack is rated 4.8 based on 4,858 reviews