Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,245 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

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“Easy to navigate and found exactly what I needed. Shipment was quick and on time! Thanks”

Rack Attack 5 star review on 6th June 2024

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Posted 2 years ago

“The crew at Rack Attack are tops. They know their products. They took care of us in under an hour. They are also kind and nice people as well. Thank you Andrew, Son and Jhon.”

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Posted 2 years ago

“Fast, effective delivery. Thanks!”

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Posted 2 years ago

“Great experience, shipping was quick. The rack i got has worked great.”

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Posted 2 years ago

“Unbelievable, Customer Service. Someone actually answers the phone speaks the language and knows exactly what they’re talking about. That is very rare these days. I have a system that is round bars. They were able to provide me with all the proper information to fit on the top of our pick up truck, which does not have a rack. I would recommend them highly”

Rack Attack 5 star review on 5th June 2024

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Posted 2 years ago

“I was calling lots of sellers looking for a mount that no one seemed to have until I called Rack Attack. Not only did they have it, it arrived sooner than the original delivery estimate.”

Rack Attack 5 star review on 4th June 2024

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Posted 2 years ago

“I purchased the Thule Wingbar Evo and attachments for our SUV to attach our Thule box. We’ve made several trips with this setup including a couple to FLA. They work great and it’s a very good product that we are very happy with. The only thing you need to keep in mind is that depending on your load and your speed on top, you should re-tighten the attachment clips because they will get loose which is normal at higher speeds and long journeys like 2,500 kms to FLA. Every I would suggest that RA staff advise clients accordingly.”

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Posted 2 years ago

“Easy online order process and quick delivery. Configuration tool was easy to use to confirm the racks for my vehicle. Still have my original cargo box from Rack Attack.”

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Posted 2 years ago

“A couple quirks in the website regarding in-store stock, but when I finally ordered, I soon after received a pre-emptive phone call that I had ordered the wrong part and so that was corrected right away. That kind of human to human service gives me a lot of confidence in Rack Attack! 100% recommend.”

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Posted 2 years ago

“Excellent product. Well done, simple to install. Would recommend for sure.”

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Posted 2 years ago

“The sales person I spoke with answered my questions and found the rack parts I needed and went even further to find them in a different location which was the last one in stock!”

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Posted 2 years ago

“Excellent service with prompt delivery”

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Posted 2 years ago

“i contacted rack attack winnipeg about a week ago about a product i am trying to buy and never heard back. I cntacted rack attack ottawa on friday morning with the same question and have yet to hear back despite them being open all weekend. not sure why the lack of response but doesn't seem a good way to conduct business”

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Posted 2 years ago

“Emailed customer service for a quote on a system and received an itemized list the next day. Fast , free shipping within 3 days . I did call the Mississauga store during installation and was given the advice I needed . Beautiful system, no more lifting to the top of an F150 ! ( This picture was a trial of the system therefore I did not add bow and stern lines used to travel)”

Rack Attack 5 star review on 2nd June 2024

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Posted 2 years ago

“I had great service and they needed up delivery to my house in a timely manner”

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Posted 2 years ago

“Though I ordered it online through SW online store, NW staff Corry helped me choose the Thule Xporter Pro system. So helpful and knowledgeable.”

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Posted 2 years ago

“Rackattack was great to work with! I love my new Kuat SR rack. Super easy to load my Bike and it is super secure!”

Rack Attack 5 star review on 1st June 2024

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Posted 2 years ago

“I love Rack Attack”

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Posted 2 years ago

“Got the wrong 2 bike add on rack shipped to me .. I was so confident that RA sent me the proper unit I started installing w/o checking the tire cups til the end … Not good .. Hours of my own time lost other than a lesson well learned 😵‍💫”

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Posted 2 years ago

“Fantastic sellers and product is outstanding. Appreciate the quick shipping and great support!”

Rack Attack 5 star review on 30th May 2024

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Posted 2 years ago

Rack Attack is rated 4.7 based on 5,245 reviews