Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,245 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kenny did an excellent job installing my Kuat Ibex Bed Rack. This is the most functional rack system I have ever owned. Will upload pics soon!”

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Posted 2 years ago

“Good selection, great information”

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Posted 2 years ago

“Great place with knowledgeable staff. They listened to what in needed in a crossbar rack for my truck cap and asked questions to make sure I got what was needed. Price was better than I found locally at other retailers. Will be back to shop for my next upgrade.”

Rack Attack 5 star review on 28th May 2024

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“There was a plastic piece already broken when we received the item”

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Posted 2 years ago

“Good quality product. Quick delivery”

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Posted 2 years ago

“Very efficient. We have not yet installed the system”

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Posted 2 years ago

“Found everything I was looking for to jimmy-rig my old Yakima round bars onto my 2015 corolla. Parts came quickly, and now I am ready for adventure!”

Rack Attack 5 star review on 27th May 2024

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Posted 2 years ago

“Wanted a Thule box on my Volvo S60 for stuff, not skis. Struggled with R*I website. Struggled with Thule website literally for hours trying to match my needs to a cargo box. Worst website ever. R*I had minimal stock to look at. Couldn't locate a single example in the entire state. Discovered Rack Attack. 1. They have knowledgeable sales people on phone and in person. 2. They hgave tons of stock so you can actually see the product instead of looking at long distance shots of Nordic fiords or grainy FB Marketplace images. 3. The Rack Attack Boston web site (Framingham, MA) has actual pictures of sedans JUST LIKE MINE on which various Thule boxes are installed. Instead of looking at tables of length, width, height (Metric and Imperial) on Thule's site, I found the one I wanted after 4 minutes. Skip the wasted research and go straight to Rack Attach. Also, consider not buying the "installation." Instead, click, snap, click, snap, click, snap, click, snap and your're done! Oh, one more thing. I left the key to my Volvo-branded load-bars at home. The rack was locked and stting in the back seat. The sales guy noticed it was in fact made by Thule. Gave me a new numbered key. All is well. Ended up with Thule Force XT - L. It's very nice.”

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Posted 2 years ago

“Staff were knowledgeable and experienced. A pleasure.”

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Posted 2 years ago

“Components were stolen from my lift assist kayak rack. Staff Alex at Rack Attack East in Portland Oregon, quickly assessed my missing components, next assembled them and then took the time to rebuild my Hullsvator rack. This staff person totally went out of their way to make sure I was taken care of and I will definitely be a loyal customer for a long time to come!”

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Posted 2 years ago

“Service and knowledge shared were way beyond expectations… Many thanks!”

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Posted 2 years ago

“Had a rocky mount through axle adapter with a stripped pin, brought it into the shop the employee was more than happy to help. He drilled it out and did what he could to make it work for me free of charge.”

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Posted 2 years ago

“Brandon was so helpful, efficient, and nice. Needed racks put on my new car. Set up appt. and was in and out in 20 minutes. Will definitely be going back!”

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Posted 2 years ago

“These guys were awesome, I’m order was a little crazy because I already a couple of parts. I got a call from them making sure I got the right stuff. Shipped out and arrived quickly. I will always buy from Rack Attack!”

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Posted 2 years ago

“Seattle Rack Attack had everything in stock ready to sale and install!”

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Posted 2 years ago

“Quick, convenient, and affordable. All products were narrowed down by my vehicle make and model and all fit properly. I couldn't ask for more.”

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Posted 2 years ago

“Rack Attack is my go to source for all my rack needs and they were no exception for ski racks on a 2024 Prius. Love the Kuat rack system (at their recommendation).”

Rack Attack 5 star review on 17th May 2024

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Posted 2 years ago

“Best customer service.”

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Posted 2 years ago

“Purchased updated Yakima equipment on-line. Fabulous web site that is easy to navigate and confirm the proper items for a proper fit. These items are pricey, but well manufactured and of excellent quality. Rack Attack's communication was excellent, and the shipping was blazing fast and worth the additional cost.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 5,245 reviews