Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received great technical guidence from the sales team for the Yakima roof bars. I am having a Telluride and if I didnot get the feedback I would have likely bought the Kia recommemded roof bars whioch would not work per TentBox sales. The delivery and its timelimne met the advertised one. Thank you and keep up the good work!”

Rack Attack 5 star review on 9th July 2025

Helpful Report

(Online Store) - Posted 1 year ago

“Jay, Dray and Rob are true professionals (Bailey’s Crossroads, VA) - they provided the best shopping experience I have ever had. Thank you very, very much!”

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Posted 1 year ago

“Stopped by on busy Sunday to get help removing old crossbars. Graciously took the time to take them off without hassle. Been going to this store for years, and this will keep me coming back.”

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Posted 1 year ago

“Exactly what I needed order processed shipped quickly will use rack attack in the future”

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(Online Store) - Posted 1 year ago

“Couldn’t have asked for better service, Rack Attack is awesome! Highly recommend.”

Rack Attack 5 star review on 3rd July 2025

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(Online Store) - Posted 1 year ago

“The original packages did contain one wrong part BUT it was resolved quickly and easily the next day, allowing us to take our Hobie tandem to the cottage and back with -- for the first time -- zero worry about damaging the finish of the car, zero shoulder or neck pain from holding 125 lb of boat in an impossible position, zero extremely tense discussions between the people involved, and zero noise or worry about shifting while driving twisty dirt roads -- or even when we had to swerve violently due to a bad driver on the highway. I am going to be doing SO MUCH more boating now.”

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(Online Store) - Posted 1 year ago

“Great sales assistance from Jack B. for Yakima and Thule roof mounted components. Very knowledgeable about which components I needed.”

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Posted 1 year ago

“Quick delivery, thank you.”

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(Online Store) - Posted 1 year ago

“Quick service”

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(Online Store) - Posted 1 year ago

“The service was outstanding, knowledge incredible. I highly recommend them.”

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(Online Store) - Posted 1 year ago

“Easy to use website to know what options and racks will fit your car. Getting a person on the phone was easy and fast and she was super helpful.”

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(Online Store) - Posted 1 year ago

“Fast shipping, good products, rapid & efficient communication! 5 stars!”

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(Online Store) - Posted 1 year ago

“I've enjoyed my Yakima bike rack that I purchased from Rack Attack almost 15 years ago - it's still great! However, when one of the rubber bands broke, I dropped into the Toronto Laird Street store unannounced following a bike ride and asked if it could be replaced. I was immediately served by Tate who very quickly found a new rubber band and installed it on my rack. Great service!! I will now continue to enjoy many more years with this great product. Thanks so much!!”

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Posted 1 year ago

“Excellent customer service”

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(Online Store) - Posted 1 year ago

“Easy to install and feels secure.”

Rack Attack 5 star review on 19th June 2025

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(Online Store) - Posted 1 year ago

“Amazing customer service. They were ready to health in any way to make sure that my purchase was sent. Properly and I was completely happy with the results.”

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(Online Store) - Posted 1 year ago

“The online shopping experience with Rack Attack was very easy. We bought a Rockymount 2x Platform rack, and it was shipped out immediately (for free, as it was a $750 rack). The package arrived in perfect condition, we mounted it, and were on our way. Thanks!”

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(Online Store) - Posted 1 year ago

“Great communication”

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(Online Store) - Posted 1 year ago

“These guys went overboard on the shipping and it arrived via UPS with no issues.”

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(Online Store) - Posted 1 year ago

“Easy to work with and they ship to Alaska!!! Highly recommend Rack Atrack!!”

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(Online Store) - Posted 1 year ago

Rack Attack is rated 4.7 based on 5,246 reviews