Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,844 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 18th July 2025

John B

Rack Attack 5 star review on 16th July 2025

Chris M

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Very happy with my purchase.”

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Posted 1 year ago

“Best place to get your roof rack and/or roof rack accessories! The shop by vehicle model function worked great, and shipping was fast!”

Rack Attack 5 star review on 18th June 2024

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Posted 1 year ago

“Zack and Manny were quick to help me find a replacement part for my Yakima Skybox and knew exactly what I needed. Great spot with really knowledgeable staff!”

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Posted 1 year ago

“The staff has been great with product knowledge. I purchased a Kuat rack from them, and I've had a couple of problems. Rack Attack took care of the product fix for me. It's great to see a dealer support their customers and their vendors.”

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Posted 1 year ago

“Arrived super early, rack is awesome…”

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Posted 1 year ago

“Rack Attack provided brilliant customer service, excellent product information, and were so good at communicating with us to ensure the rack we bought would fit our vehicle. They also continued to keep in touch throughout the shipping process. Fits perfectly. Works perfectly. Thank you!”

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Posted 1 year ago

“Excellent selection, knowledeable and reliable service.”

Rack Attack 5 star review on 16th June 2024

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Posted 1 year ago

“Love my rack. Best price online. Free shipping and great customer service. Looks great on my ride.”

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Posted 1 year ago

“Fast response from customer service. Good quality.”

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Posted 1 year ago

“My local bike shops did not have the hitch mounted rack I wanted so I came to Rack Attack online. Their YouTube videos made researching and making my selection so easy. Once ordered, the rack shipped immediately and was delivered in just a couple days. Excellent experience all around.”

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Posted 1 year ago

“I was looking for a rack that would accommodate four bikes. I will use it with kids bikes , 20 and 24 inch frames. I did need to purchase Thule frame adapters to properly mount the bikes onto the rack. I called the online representative who helped me with the purchase. Very helpful!”

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Posted 1 year ago

“Love the great online order processing and customer service. I originally ordered 50in Yakima Jetstream but I realized after the roof rack arrived that I needed 60in version which I can easily swap. The Yakima landing pad 28 is great as I can put on and take off the cross bat easily without using any tool.”

Rack Attack 5 star review on 13th June 2024

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Posted 1 year ago

“C’est un support de vélo de qualité, solide et qui fonctionne très bien. Les vélos sont solidement retenus et rien ne bouge. Le support ne bouche pas la plaque d’immatriculation. Le poteau central n'est pas massif. Pour la Bolt EUV, les deux arrières pour freinage et clignotant sont très bas à l’arrière du véhicule. Sur le côté droit du support, j’ai dû enlevé une partie du support de roue avant pour ne pas cacher le feu arrière du côté droit (qui est situé très bas sur ce véhicule, lumière pour le clignotant et freinage). Lorsque je devrai utiliser ce support pour mettre un 2e vélo, je vais réinstaller la pièce (un seul boulon). Le plus souvent, le support à vélo est utilisé pour un seul vélo. Voir les deux photos jointes, photo avec la pièce en place et l’autre la pièce retirée. Avec la pièce, le feux arrière est pratiquement caché.”

Rack Attack 5 star review on 12th June 2024

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Posted 1 year ago

“Great customer service, great products!!!”

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Posted 1 year ago

“Always a great experience.”

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Posted 1 year ago

“Fast and accurate in what I ordered!!!”

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Posted 1 year ago

“Rack Attack Leaside Location offers incredible service. They are knowledgeable and stand beside the products they sell. They have always been generous with their training and advising about how to best use their products. I am writing the review now because after my recent experience with the company and their commitment to make sure their product is working for their customers I wanted to ensure anyone deciding where to buy their rack knew that they may be able to find a place who will sell the racks cheaper but the service provided at this site is worth any extra additional fee. Having knowledge hardworking staff is something that is not consistently available in retail. Leaside Rack Attack is a reliable company that wants to help it’s customers. Thank so much, Mary-Beth Sophianopoulos”

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Posted 1 year ago

“Excellent customer service (A+++) from Benjamin Patton-Hock, Store Manager | Boston-North E: bpattonhock@rackattack.com”

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Posted 1 year ago

“I only recieved 1/2 of my order but Matt contacted me and handled perfectly. Much appreciate the great custome rservice”

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Posted 1 year ago

Hi Gordon, We are very sorry abut this! We have the other 2 parts coming to you with expedited shipping. Thanks, Matt Rack Attack

Posted 1 year ago

“Very convenient online shopping experience. Product was just what I ordered and delivery was on time and professional. Highly recommend ordering from Rack Attack”

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Posted 1 year ago

Rack Attack is rated 4.8 based on 4,844 reviews