Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,971 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With history spinal surgery, I had extreme difficulty lifting my ebike onto old bike rack. Fortunately I found Kuat NV2 with ramp and easy clamp down levers. So great to load ebike 55 pounds, and no need from partner help, to lift. Best quality rack, which enhances my biking experience. Thanks Kuat.”

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Posted 4 years ago

“These guys are awesome! When I needed a replacement key quickly for my roof rack, they made it happen! They are the best!!”

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Posted 4 years ago

“Very satisfied with customer service and shipping. Prompt and friendly”

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Posted 4 years ago

“This place just racked up another satisfied customer.”

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Posted 4 years ago

“Would rate six stars if I could.”

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Posted 4 years ago

“Fast delivery and a perfect fit…I had watched a You tube video so installation went smoothly”

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Posted 4 years ago

“Awesome customer service. I am very impressed with your company!”

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Posted 4 years ago

“Good Service 👍🏻”

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Posted 4 years ago

“Shipping and order processing was very fast. Great company to deal with.”

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Posted 4 years ago

“Great rack, easy to set up and very quiet. Amazing delivery. Only issue is that the locking mechanism is a bit short to get through wheel and frame.”

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Posted 4 years ago

“Order got mixed up and the wrong kit was sent. However the error was found and made right by customer service without me doing anything. Great support”

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Posted 4 years ago

“They were very helpful. My rack was delivered quickly.”

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Posted 4 years ago

“Rack Attack is an excellent source period…it’s why I have been a long time customer and won’t hesitate to recommend them!”

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Posted 4 years ago

“I was very pleased by my purchase and the service I got.”

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Posted 4 years ago

“It’s kinda confusing needing several kits for your car rack But it was perfect All the right parts, excellent fit and no issues. And delivery was fast”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Rack Attack provides excellent customer service! Staff are very knowledgeable and helped me make an informed decision. Orders are shipped shortly after being placed. I ordered a bike rack from the Vaughan store late Monday and it was delivered on Wednesday. Very happy with the product ~ it's everything they said it would be.”

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Posted 4 years ago

“Very genuine and perfect guidance according to your vehicle. Timely and hassle free delivery of the products. Very satisfied and high recommend”

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Posted 4 years ago

“Everything worked as expected, easy to order, fast delivery”

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Posted 4 years ago

“Super fast and efficient shipping! Will definitely continue shopping with Rack Attack! Pleased with my purchase!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,971 reviews