Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,134 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,134 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t have the hitch yet for this rack but the product was shipped promptly and I am happy with that.”

Helpful Report

Posted 4 years ago

“Initially my card was rejected due to fraud alert. After comfirming acceptance of charge with card issuer I emailed the store via email explaining circumstances and within a couple of hours received confirmation my order was being prepared for shipment. Very impressed with there response and timely action.”

Helpful Report

Posted 4 years ago

“Excellent response to technical questions.Excellent customer service all around. Would definitely recommend to others”

Helpful Report

Posted 4 years ago

“The guys at Rack Attack were very fast to get out my order. Within minutes of placing my order they called me on my cell bc there was an issue with the zip code that had transferred from PayPal delivery address. They got my information and I had the package in 2 days.”

Helpful Report

Posted 4 years ago

“Excellent ordering process which ensures the correct rack for your particular vehicle with good customer service.”

Helpful Report

Posted 4 years ago

“Ordering online was a breeze. The rack came as promised and was a easy to setup as described on the website.”

Helpful Report

Posted 4 years ago

“Excellent customer service. Had an issue with our order and it was rectified very promptly. Shipping was really fast. Great shopping experience overall.”

Helpful Report

Posted 4 years ago

“The order process was easy. I received verification of shipping right away so I know Rack Attack immediately worked on my order. My order arrived quickly, complete and exactly as I expected, in good shape.”

Helpful Report

Posted 4 years ago

“Awesome experience. I forgot to attach the key #. Before I could send out another email I received a request for it. The key arrived 2 days later. Great customer service. Thank you!!!!”

Helpful Report

Posted 4 years ago

“Excellent experience. Andy was very helpful with the initial order. The item was back-ordered and when it shipped I was out of town. They were very helpful to change the delivery address so I could get it sooner. Thank you very much.”

Helpful Report

Posted 4 years ago

“Not the right part, item said it was for adventurer roof box, but the adventurer box I have has 2” spacing for the current holes. The spacing on this is well over 3” and does not fit my roof rails. So I can’t even use half the items.”

Helpful Report

Posted 4 years ago

Hi there, Sorry to hear about the inconvenience. Our team has reached out with some links to help with the product as it should be the correct part. Let us know if there is anything else we can do to help. Best, Blaze, Rack Attack

Posted 4 years ago

“The website provides good information to make choices easy, fast shipping and overall great service.”

Helpful Report

Posted 4 years ago

“Great service, thanks for getting the product to us!”

Helpful Report

Posted 4 years ago

Hi Glen, It looks like UPS is experiencing delays due to extreme weather. Our team will look into this for you - please accept my apologies on behalf of UPS. Best regards, Blaze, Rack Attack

Posted 4 years ago

“VERY FAST SHIPING .”

Helpful Report

Posted 4 years ago

“Ordered online in a Friday at 3 pm and received complete roof rack kit for my x3 m4.0 Monday at noon via ups. And the pricing was less than I would pay in Halifax. Wow !”

Helpful Report

Posted 4 years ago

“Great bike rack quick delivery!”

Helpful Report

Posted 4 years ago

“Happy with my order and Rack attack was very helpful. Highly recommend.”

Helpful Report

Posted 4 years ago

Our team is on it to assist you with your order! Replacements bars are on the way!

Posted 4 years ago

“Easy to work with. Had it in stock where others had it on back order. Discounted open box and all pieces were included. Received notice from UPS that delivery would be between July 1 1:15 - 3:15 and arrived at 3:45”

Helpful Report

Posted 4 years ago

“5 stars. Very prompt delivery. Replacement parts fit perfectly.”

Helpful Report

Posted 4 years ago

“I was so grateful that the folks at Rack Attack were willing to put the effort in to getting the adapter for my rack out to UPS the same day that I ordered it online. Their quick response and broad inventory supported the expedition that I was on. Thank you so much I will use you again.”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,134 reviews