Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,887 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was in stock and arrived on time!”

Helpful Report

Posted 4 years ago

“Alex helped me with this order over the phone. He was SUPER helpful and really went out of his way to see to it that this order shipped and was going to arrive the following day as I was heading to Mexico. He personally took the order to the UPS store for me. I'm just really grateful for what he did. This is the type of person I want helping my customers!”

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Posted 4 years ago

“Great selection of products, easy to order and reasonable prices. Would definitely order from them again.”

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Posted 4 years ago

“Item was in stock and shipped and arrived quickly. Was as described. Website is easy to use. Highly recommend.”

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Posted 4 years ago

“Hard to find in stock anywhere. Shipped and was to me in about 3 days. No complaints”

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Posted 4 years ago

“Perfect part. Just what so needed. Great service and very quick. Thanks!”

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Posted 4 years ago

“Rack arrived 3 days after order, perfectly prepared, very satisfied”

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Posted 4 years ago

“Purchased a hitch rack based on good online reviews. It was backordered, but Rack Attack made it clear when it would arrive. Shipped to my door at no cost. Overall a good experience.”

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Posted 4 years ago

“Great experience. Items shipped in just few hours after I did my order, and received the next day. I will certainly order again from them in the future.”

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Posted 4 years ago

“Perfect!! The rack is exactly what I wanted. Your service was perfect. Shipping was super fast. THANK YOU.”

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Posted 4 years ago

“Rack Attack is awesome! I was looking for clips for a Yakima roof rack. The ones I needed for my car were not available in my local area. I called them and they had only a few in stock in all of the US and Canada. They made sure the product was available, processed my transaction, and shipped them to me right away. They were extremely responsive!”

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Posted 4 years ago

“Rack Attacks customer support is great!! Completely satisfied 👍🏼 Roy in Detroit”

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Posted 4 years ago

Roy, we appreciate your kind words. And thank you for giving us the opportunity to fix things for you.

Posted 4 years ago

“2nd time I've purchased from them. Price was fair and product as advertised.”

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Posted 4 years ago

“Not at all with the service of the item but the delay in delivery was surprising considering it was within province! I often get things from Ontario quicker, bizarre!”

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Posted 4 years ago

“Hi — I do have a subtle problem with the product and am considering a return. Could someone call me to discuss? Peter 617-759-8382”

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Posted 4 years ago

“Received my replacement keys for bicycle rack in 10 days. Thanks”

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Posted 4 years ago

“When there was an issue with the order a representative called us very shortly after we put in the order. The issue was resolved and we had our order delivered to us within a couple of days. Absolutely fabulous”

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Posted 4 years ago

“Helpful and great customer service with real human beings rather than automated support which just doesn't work for most questions!”

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Posted 4 years ago

“Prices are expensive but great advices, high quality products and user friendly website. Easy to find the right product for your car and your needs. Also fast and free shipping. Would definitely recommend.”

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Posted 4 years ago

“Easy order, and the rack came really fast. Excellent experience. TY”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,887 reviews