Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,033 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th April 2026

732

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased a few things from Rack Attack and I am very pleased with the outcome. One purchase was the Thule Pro rack. There was some movement with it and they gave me a new one (upgraded with wheels) under warranty with no issues.”

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Posted 4 years ago

“I paid $40 + extra for next day air shipping but didn’t receive the item until several days later. WTF. You guys need to work on your delivery system. When Amazon says next day shipping you get it next day. Do better.”

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Posted 4 years ago

Joseph, sorry to hear about your experience. One of our team members has reached out to make this right for you.

Posted 4 years ago

“Very easy to order helpful responses as fast delivery”

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Posted 4 years ago

“Got the Thule FastRide rack very quickly and it fit perfectly. Great experience, would buy again!”

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Posted 4 years ago

“Great company to deal with and would like to really point out Will in the e-commerce dept in Denver. This guy is a major asset to your company a GREAT customer server rep and a future leader. Don’t loose this guy !!”

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Posted 4 years ago

“Great service. Even when my rack was back ordered (ah Covid) they had good communication and got it to me as soon as it arrived. Very happy!”

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Posted 4 years ago

“Quick delivery. Packed well.”

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Posted 4 years ago

“Great site and fast shipment and delivery.”

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Posted 4 years ago

“Fantastic people and service.”

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Posted 4 years ago

“Great site!”

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Posted 4 years ago

“Extremely satisfied with my purchases from Rack Attack - shipping speed, amazing customer service service and knowledgeable staff. Would recommend to anyone!”

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Posted 4 years ago

“Wonderful product, and availability. Quick shipping.”

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Posted 4 years ago

“Simple and effective internet site. Efficient and rapid delivery.”

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Posted 4 years ago

“Incredibly fast shipping. Many thanks”

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Posted 4 years ago

“Amazing service!”

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Posted 4 years ago

“Very knowledgeable”

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Posted 4 years ago

“Great customer service and fast shipping”

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Posted 4 years ago

“Still have not received my order from the 9th of June.”

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Posted 4 years ago

Hi Roger, Apologies on behalf on USPS. We have sent you another set via UPS. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Item as described. Very fast shipping!”

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Posted 4 years ago

“Rack attack customer service was great. However, so far I can't stand this Thule wingbar evo roof rack. One of the worst purchases I have ever made. Instructions were horrible and installation ridiculously complicated. Also they whistle like crazy. I thought the whole point of the aero bar was to be silent. Very angry”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,033 reviews