Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,971 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“have not tried them yet”

Helpful Report

Posted 4 years ago

“The service and communication from Rack Attack was great, great.”

Helpful Report

Posted 4 years ago

“works well”

Helpful Report

Posted 4 years ago

“This was my second purchase from Rack Attack. The Thule product I ordered arrived severely damaged. Rack Attack handled the return seamlessly and shipped out a new rack immediately. The customer service exceeded all my expectations. I will 100% order from Rack Attack again. Bart S.”

Helpful Report

Posted 4 years ago

“Finding the right product for my vehicle and ordering it was easy. My order arrived within a few days. I had one small issue (missing one lock core) that was resolved quickly and graciously.”

Helpful Report

Posted 4 years ago

“I was able to find the perfect fit for my Toyota Corolla.”

Helpful Report

Posted 4 years ago

“Great service and fast delivery!”

Helpful Report

Posted 4 years ago

“My unit came on time and got my truck like a dream.”

Helpful Report

Posted 4 years ago

“Found exactly what I needed and it worked perfectly!”

Helpful Report

Posted 4 years ago

“Got hung up on one part during assembly, I called on a Saturday and got it resolved! Rack Attack made it very simply to purchase and everything fit perfectly for my make and model, thank guys!”

Helpful Report

Posted 4 years ago

“Thank you!”

Helpful Report

Posted 4 years ago

“Easy look up tool on the site to find available racks for your make and model. Ordering was quick and easy and the delivery was quicker.”

Helpful Report

Posted 4 years ago

“My order shipped within 48 hours. Great customer support when I had questions. Turn around time for email support was about 2-3 days.”

Helpful Report

Posted 4 years ago

“The instructions weren’t very clear but the bar code to the video instructions helped us a lot. So far great product no complaints.”

Helpful Report

Posted 4 years ago

“Easy Peasy”

Helpful Report

Posted 4 years ago

“Nice service and full inventory, would like to visit the shop again. Thanks for your service. Jason”

Helpful Report

Posted 4 years ago

“Excellent customer service and very knowledgeable on the phone ... only reason for a 4star is my product was $199.95 and free shipping started at $200 so I had to spend $5 on a key I don't need to save the shipping cost ... couldn't find another way around it ...”

Helpful Report

Posted 4 years ago

“Easy, good job”

Helpful Report

Posted 4 years ago

“Fantastic support at the Colorado Springs store!”

Helpful Report

Posted 4 years ago

“Great service and efficient delivery to my door. Product works very well for transporting my kayaks!!”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 4,971 reviews