Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,887 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attack, thank you for the cargo basket. Easy ordering, great product and fast delivery!”

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Posted 4 years ago

“been getting stuff from rack attack, mainly Rocky Mounts and Thule for years. cost competitive is the fixed market of racks great service via the website, so good I never need to communicate with them fast, safe and secure shipping”

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Posted 4 years ago

“Great experience! Super selection of accessories, knowledgeable about weight, dimension, application of the multiple racks. And part for every vehicle!”

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Posted 4 years ago

“They were great I needed the equipment in a rush due to ordering from some other company that obviously doesn’t specialize in racks or customer service! With a quick phone call they were able to help me out, even took my order over the phone and two days later we were heading out of town with the rack on the car!”

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Posted 4 years ago

“Cheapest price of any other online source, the gear was *in stock*, and delivery was two days. Excellent all around.”

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Posted 4 years ago

“Good staff at the Golden store. It took 3 times of phone calls to get ahold of someone.”

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Posted 4 years ago

“Excellent, speedy service. Delivery faster than anything on Amazon, and for free.”

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Posted 4 years ago

“Not just an inventory of excellent products, but super helpful, knowledgeable folks”

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Posted 4 years ago

“Wow, what service. Called and was treated like family. I wanted a rack that I could not find at 20 other places. Your team in Texas searched for me, found it in Seattle; the Seattle people were the most friendly ever..... I had my rack in VA in 3 days. AMAZING!!!”

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Posted 4 years ago

“Awesome products, virtual service (online shopping) and super fast shipping! As Arnold says “I’ll be back”!”

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Posted 4 years ago

“I ordered online and received a call from one of your staff called to say sourcing the original order was months delayed, then offered to check and see if it could be sourced from another location and delivered. He made it happen. Well done, and well communicated. Thank you.”

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Posted 4 years ago

“Excellent customer service "online". I called the store previously and left a message, nobody called me back. Went online and I spoke to someone very knowledgeable. I am very happy with my purchase which was the Thule Outway hanging 2 bikes”

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Posted 4 years ago

“Placed order for parts that we’re not in stock at the Chicago store. Arrived in a couple of days!!!! The guys at the store were awesome even though they we’re very busy!!!! Thank You!!!!”

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Posted 4 years ago

“it's functional comes at a decent price and works well.it could easily have some place on it to attach tie down hooks and it could come slightly more assembled and marked............it did not take extremely long to put tugether and I am very happy with it”

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Posted 4 years ago

“Thule racks are pricy but they are also sturdy”

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Posted 4 years ago

“Products were easily found to match my vehicle. Ordered and shipped next business day! I had a question about my order and they responded quickly.”

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Posted 4 years ago

“I had an excellent purchasing experience with Rack Attack. They shipped my bicycle rack immediately after purchase and I received it within days. I definitely recommend them.”

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Posted 4 years ago

“Great rack, super fast delivery. 5 stars.”

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Posted 4 years ago

“Have not received the key!!!”

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Posted 4 years ago

Please accept our apologies on behalf of USPS as their delivery is running late. We ship our orders straight away but we do rely on our partners to get the items to you on time.

Posted 4 years ago

“These guys are amazing. They had what I need, the purchase online was seamless. Delivery was fast!”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.8 based on 4,887 reviews