Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,136 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve struggled with every other website as to which system or components to buy that will fit my vehicles. Rack Attack made this so easy! I made my second purchase recently and everything I needed was included in the package! Installation was a breeze! I highly recommend Rack Attack!”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

“Prompt service and helpful”

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Posted 5 years ago

“They were wonderful to work with they ordered the correct part and it was quick and coming to me”

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Posted 5 years ago

“I ordered one day and it was delivered two days later! The item fit my truck like a glove!”

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Posted 5 years ago

“Rack showed up broken. Emailed about returning it. Agent said they would get back to me in a couple of days. Didn't happen. Not happy. Expect on line shopping was a bad idea. You don't have a zero star rating”

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Posted 5 years ago

Hi Bill, Terribly sorry but it looks like there's been a bit of a break in communication on our end. One of my colleagues will be providing you a return label and sending you a new model straight away. Apologies and it was definitely not our intention to make you wait. Best, Blaze, Rack Attack

Posted 5 years ago

“La livraison était plus rapide que Amazon. Très bien emballé. Le soutien est d'excellente qualité. La seule chose que je pense manquait de se rassembler, c'est une sorte de clip de conserver les pneus et le waskaade parce qu'ils déplacent SR ne rien mettre.”

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Posted 5 years ago

“Fast response”

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Posted 5 years ago

“Great selection. Everything came as ordered.”

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Posted 5 years ago

“Good prices and super fast shipping.”

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Posted 5 years ago

“Fast shipping! Ordered and showed up 2 days later.”

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Posted 5 years ago

“Absolutely a pleasure doing business with! Customer support and service can’t be beat! Ordering was a breeze and making minor changes to my order was seamless! Highly recommend Rack Attack!”

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Posted 5 years ago

“Très bon service”

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Posted 5 years ago

“Great price and service, fast shipping and extremely helpful customer service agent. Will definitely purchase products in the future.”

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Posted 5 years ago

“Nervous about whether or not it would fit on my Mini Cooper . It fit fine. Great rack”

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Posted 5 years ago

“Great experience.”

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Posted 5 years ago

“Customer Service is amazing! I really appreciate Rack Attack calling and making sure my order was what I wanted and expected! Would order from this company again!”

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Posted 5 years ago

“I called RackAttack to verify that the rack would fit my vehicle prior to purchase, and was assured that it would. It turns out that the rack does not, and I had to make permanent personal modifications to my vehicle to get the rack to fit. Customer service did offer me a full refund, but I was very disappointed to spend several hours of setup and install, and then on the phone before I was informed that my model truck was not supported.”

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Posted 5 years ago

Hi Alexander, Sorry to hear about the negative experience. Do let us know if there is anything else we can do to help. Best regards, Blaze, Rack Attack

Posted 4 years ago

“For $600, I expected more than a lot of screws and parts. The directions were simply vague pictures and didn't explain anything. Sent it back.”

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Posted 5 years ago

Hi Merrie, Sorry to hear about your negative experience with the product. We are here for you if you need any help at all. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Rack Attack had exactly what I was looking for and at a great price. It shipped even faster than expected. Great service and great price. Thanks.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,136 reviews