Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“5 stars! I called a couple of different businesses, only to be told they didn't have the full rack assembly (missing some pieces). I contacted Rack Attack after using Live Chat with one of their associates (Great Guy!) and Had my roof rack ordered within minutes. I'll definitely be visiting again for additional pieces for my roof rack in the future!”

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Posted 5 years ago

“Great customer service, fast shipping and excellent communication thru their message system. Would 100% buy through Rack Attack again.”

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Posted 5 years ago

“The employees who took my order did a fantastic job fulfilling my needs. Got my order to me in great time.”

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Posted 5 years ago

“4/5 Service is fine, but the rack itself has some serious constraints that weren't mentioned on the site: when stowed, the arms protrude toward, and press against, my bumper. I can't stow and lock the rack as intended -- I'm probably going to need to fashion something together to perform that task. This is less than ideal.”

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Posted 5 years ago

“order process is easy, fast. delivered quickly.”

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Posted 5 years ago

“Website easy to use, received item within a week. I couldn't be more pleased”

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Posted 5 years ago

“I had trouble finding what I was looking for locally, but Rack Attack had what I needed. It came faster than expected and was exactly as described. This will be my go-to for racks and accessories in future.”

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Posted 5 years ago

“Prompt service Perfect fit”

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Posted 5 years ago

“They were able to help us get keys for our Thule racks that were on a newly puchased used truck. So happy. Had trouble during check out but called them and they walked me through it. They arrived in no time. They worked.”

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Posted 5 years ago

“Quick response and ship time. Thank you.”

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Posted 5 years ago

“Excellent website that is easy to navigate, find your desired product, and then check out with the assurance of the "Norton Shopping Guarantee". On top of that Rack Attack confirms that the product will fit your application before shipping. Then to be able to receive my Kuat NV 2.0 rack two days after ordering it, using standard shipping, was absolutely fantastic. Thank you Rack Attack, I will be a repeat customer. I hope you can open a location in Calgary someday so that I can thank you in person.”

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Posted 5 years ago

“Simply outstanding! I spoke to a real person, they helped me select the right components, placed the order, delivered it quickly and it was all correct. Well done Rack Attack. You will be my first contact for future needs. John Malisani”

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Posted 5 years ago

“Great service level. Product shipped quickly and arrived within targeted delivery date. Well packed and easy to install. Thank you”

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Posted 5 years ago

“good service and delivery time was very fast”

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Posted 5 years ago

“Fast Shipping Item came in good condition”

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Posted 5 years ago

“Service was great, answer my question quickly, rack was perfect fit”

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Posted 5 years ago

“Every process was nice and smooth:)”

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Posted 5 years ago

“Rack Attack had what I wanted, payment went through, tracking number was received and my rack appeared on my doorstep well within stated expectations. This is our second rack from these folks and the forst one went as well also, 'would recommend absolutely'!”

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Posted 5 years ago

“Excellent service, super fast delivery”

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Posted 5 years ago

“Customer service person worked out questions about account numbers and package arrived quickly. Thanks!”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,277 reviews