Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,887 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy translation and fast shipping. Fits perfect on my 2020 GMC Sierra with the multi-pro tailgate.”

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Posted 4 years ago

“Had what I was looking for and shipped it quickly”

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Posted 4 years ago

“I ordered a spare part for my sportrack, which I bought from the Vaughan store three years ago. The salesperson was corteous and professional. My part was delivered next day!!”

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Posted 4 years ago

“Pretty good website.”

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Posted 4 years ago

“The web site was well organized. Ordering was simple. Delivery was lighting-speed.”

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Posted 4 years ago

“Excellent customer service and quick delivery.”

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Posted 4 years ago

“I got the support and information needed via chat in less than a minute. I Ordered my key and received it in 3 days. That was fast ! I will Definitely recommend them. // From London ON; Thule bicycle rack //”

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Posted 4 years ago

“Was delivered quickly, easy to assemble and mounted onto roof rack easily. Bike is easy to mount and dismount with this rack model.”

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Posted 4 years ago

“Answered questions very quickly through email and product arrived very quickly as well.”

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Posted 4 years ago

“Product was exactly as described. Packaged well and promptly shipped.”

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Posted 4 years ago

“The woman who took my order was VERY helpful. I could not place the order on line, so she did it for me. They made a key for me from the code number and it was perfect. Fast delivery. I would go to Rack Attack for anything in the future that I might need that they deal with. Thank you!”

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Posted 4 years ago

“Was reluctant as I never heard of rack attack before and knowing how covid affected the market. To find a rack available was almost to good to be true. Rack attack is legit,shipped in two days. What more could you ask for. As for the rack,some assembly is required but very easy. I drive an off-road rig with no sway bars so I get body roll with my truck and I also have off-roaded my truck with my bike in the rack. This rack is solid,especially for the price point. Don’t get caught up in the Thule name (or other yuppie brand names) save some money,buy rockymounts,ride your bike,drink beer and have fun!!”

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Posted 4 years ago

“Had the needed bike-hitch rack when everyone else was sold out and it was on my doorstep 2 days later!”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Excellent customer service for answering questions about what Thule rack system I should purchase. Competitive pricing and free delivery. Makes it easy!! Everything arrived as scheduled and it assembled easily with the assistance of their on line video instructions.”

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Posted 4 years ago

“Great Customer service about my questions before my purchase. Bought the Backstage Swing arm and works well.”

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Posted 4 years ago

“Very easy to put together with instructions provided. Very pleasant and professional to speak with and easy to get a hold of! Would def recommend RackAttack and look forward to doing business with them in the near future!”

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Posted 4 years ago

“Very good, fast delivery”

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Posted 4 years ago

“Haven't gotten to open the box yet.”

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Posted 4 years ago

“All good, but I wish I was made aware of the pick up style bike rack from Rocky Mount.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,887 reviews