Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Great over the phone service. Prompt delivery.”

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Posted 5 years ago

“didn't take the time to review the entire order so you guys only shipped out part. from talking to the agent, seemed like this was no big deal.”

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Posted 5 years ago

Hi Mark, I apologize for the negative experience. We've shipped the other clip and have reached out to see if there is anything else we can do to help. Best, Blaze, Rack Attack

Posted 5 years ago

“Great ebike rack. Quick service and delivery.”

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Posted 5 years ago

“Don’t have the hitch yet for this rack but the product was shipped promptly and I am happy with that.”

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Posted 5 years ago

“Initially my card was rejected due to fraud alert. After comfirming acceptance of charge with card issuer I emailed the store via email explaining circumstances and within a couple of hours received confirmation my order was being prepared for shipment. Very impressed with there response and timely action.”

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Posted 5 years ago

“Excellent response to technical questions.Excellent customer service all around. Would definitely recommend to others”

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Posted 5 years ago

“The guys at Rack Attack were very fast to get out my order. Within minutes of placing my order they called me on my cell bc there was an issue with the zip code that had transferred from PayPal delivery address. They got my information and I had the package in 2 days.”

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Posted 5 years ago

“Excellent ordering process which ensures the correct rack for your particular vehicle with good customer service.”

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Posted 5 years ago

“Ordering online was a breeze. The rack came as promised and was a easy to setup as described on the website.”

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Posted 5 years ago

“Excellent customer service. Had an issue with our order and it was rectified very promptly. Shipping was really fast. Great shopping experience overall.”

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Posted 5 years ago

“The order process was easy. I received verification of shipping right away so I know Rack Attack immediately worked on my order. My order arrived quickly, complete and exactly as I expected, in good shape.”

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Posted 5 years ago

“Awesome experience. I forgot to attach the key #. Before I could send out another email I received a request for it. The key arrived 2 days later. Great customer service. Thank you!!!!”

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Posted 5 years ago

“Excellent experience. Andy was very helpful with the initial order. The item was back-ordered and when it shipped I was out of town. They were very helpful to change the delivery address so I could get it sooner. Thank you very much.”

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Posted 5 years ago

“Not the right part, item said it was for adventurer roof box, but the adventurer box I have has 2” spacing for the current holes. The spacing on this is well over 3” and does not fit my roof rails. So I can’t even use half the items.”

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Posted 5 years ago

Hi there, Sorry to hear about the inconvenience. Our team has reached out with some links to help with the product as it should be the correct part. Let us know if there is anything else we can do to help. Best, Blaze, Rack Attack

Posted 5 years ago

“The website provides good information to make choices easy, fast shipping and overall great service.”

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Posted 5 years ago

“Great service, thanks for getting the product to us!”

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Posted 5 years ago

Hi Glen, It looks like UPS is experiencing delays due to extreme weather. Our team will look into this for you - please accept my apologies on behalf of UPS. Best regards, Blaze, Rack Attack

Posted 5 years ago

“VERY FAST SHIPING .”

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Posted 5 years ago

“Ordered online in a Friday at 3 pm and received complete roof rack kit for my x3 m4.0 Monday at noon via ups. And the pricing was less than I would pay in Halifax. Wow !”

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Posted 5 years ago

“Great bike rack quick delivery!”

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Posted 5 years ago

“Happy with my order and Rack attack was very helpful. Highly recommend.”

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Posted 5 years ago

Our team is on it to assist you with your order! Replacements bars are on the way!

Posted 5 years ago

Rack Attack is rated 4.7 based on 5,277 reviews