Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,248 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th September 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY IMPRESSED WITH THE THOROUGHNESS OF YOUR STAFF WISHING TO ENSURE THAT WE WERE SATISFIED. THERE WAS A FOUL-UP, BUT IT TURNED OUT TO BE MY FAULT, SO KUDOS TO RACK ATTACK. (THE REAL PROBLEM WAS CAUSED BY YAKIMA, AND I AM ON THEIR CASE!)”

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Posted 5 years ago

“got my replacement key fast. Thank you”

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Posted 5 years ago

“Very quick shipping and a seamless process.”

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Posted 5 years ago

“Great service, quick shipping. Chat was great when I had a question. They delivered 1 day shipping where other places told me it would take months to get the rack in.”

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Posted 5 years ago

“Great product, great price and delivered really quickly.”

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Posted 5 years ago

“Fast and perfect”

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Posted 5 years ago

“Very good service. Got fast replies on all my questions.”

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Posted 5 years ago

“Great customer service-got just what I needed.”

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Posted 5 years ago

“great customer service from A to Z! Highly recommended!”

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Posted 5 years ago

“Fast as lightning delivery”

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Posted 5 years ago

“Good product fast delivery.”

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Posted 5 years ago

“Great , was shipped very fast”

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Posted 5 years ago

“I’ve struggled with every other website as to which system or components to buy that will fit my vehicles. Rack Attack made this so easy! I made my second purchase recently and everything I needed was included in the package! Installation was a breeze! I highly recommend Rack Attack!”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

“Prompt service and helpful”

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Posted 5 years ago

“They were wonderful to work with they ordered the correct part and it was quick and coming to me”

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Posted 5 years ago

“I ordered one day and it was delivered two days later! The item fit my truck like a glove!”

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Posted 5 years ago

“Rack showed up broken. Emailed about returning it. Agent said they would get back to me in a couple of days. Didn't happen. Not happy. Expect on line shopping was a bad idea. You don't have a zero star rating”

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Posted 5 years ago

Hi Bill, Terribly sorry but it looks like there's been a bit of a break in communication on our end. One of my colleagues will be providing you a return label and sending you a new model straight away. Apologies and it was definitely not our intention to make you wait. Best, Blaze, Rack Attack

Posted 5 years ago

“La livraison était plus rapide que Amazon. Très bien emballé. Le soutien est d'excellente qualité. La seule chose que je pense manquait de se rassembler, c'est une sorte de clip de conserver les pneus et le waskaade parce qu'ils déplacent SR ne rien mettre.”

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Posted 5 years ago

“Fast response”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,248 reviews