Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,888 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping. Products well packaged. A+++”

Helpful Report

Posted 4 years ago

“Original shipment arrived damaged, but customer service was great and got replacement product sent immediately. Product is excellent. Thanks.”

Helpful Report

Posted 4 years ago

“Ordered online and got a call from a representative about adding a stretch net to the order which I couldn't find online. Added it for me and got it sent out. The offgrid roof basket works great.”

Helpful Report

Posted 4 years ago

“Everything was perfect with the exception of one thing. Everyone I spoke to, both the gentleman online, as well as the gentleman at rack attack Tigard were wonderful! Very kind and helpful. The problem was that I purchased the silver crossbars and was sent the all black. I decided I didn't care enough to try to exchange, and kept the all black”

Helpful Report

Posted 4 years ago

Hi Tracy, So sorry to hear about the color mix up. We'd be more than happy to do an exchange if you change your mind. Just let us know! Best, Blaze, Rack Attack

Posted 4 years ago

“Very prompt and timely delivery!”

Helpful Report

Posted 4 years ago

“Amazing over the phone service (Thanks Chad!!) when I could not secure some items online. Great to know there are companies like this that still care about service!”

Helpful Report

Posted 4 years ago

“Excellent service. I consulted with the staff concerning a Yakima product, ordered it through them as opposed to Amazon. It arrived within a reasonable amount of time. Just the product I needed.”

Helpful Report

Posted 4 years ago

“I follow the directions, it all fit well on my old vehicle and I receive good customer service”

Helpful Report

Posted 4 years ago

“Found the product I was looking for and was super fast shipping! Would definitely recommend!”

Helpful Report

Posted 4 years ago

“tremendous product and prompt service and in the face of this economy where everything is sold out. great work!”

Helpful Report

Posted 4 years ago

“I was surprised just how easy it was to install my Thule Roof Rack package from Rack Attack. I received the product in a timely manner and was easy to track. The installation instructions were easy to follow and the installation went smoothly. I was finished in half an hour.”

Helpful Report

Posted 4 years ago

“Fit kit ordered was exactly as advertised and delivered on time.”

Helpful Report

Posted 4 years ago

“Easy transaction, great communication, and quick turn-around.”

Helpful Report

Posted 4 years ago

“Great shopping experience. Easy to find what I needed and they shipped it out quickly.”

Helpful Report

Posted 4 years ago

“THE BEST! I was amazed at the the simple search required to find the exact item I needed. The clear and accurate description of the products I searched for. Easy checkout and the fastest delivery ever!!”

Helpful Report

Posted 4 years ago

“Quick, friendly, knowledgeable service! Like several other places I tried, they didn't have what I wanted in stock. Unlike all the others, they checked to make sure the Thule distributor had it, ordered it, and had it delivered to me in less than a week. Very satisfied!”

Helpful Report

Posted 4 years ago

“Thanks for the Great customer service! Rack Attack Chicago provided excellent service and installation of my iKamper 2.0 roof top tent. The store made it easy to choose which product to purchase because they had a demo iKamper Mini model on display. Their rep Giovanni walked me through the entire setup, installation and take down process. He answered all my questions and concerns. We agreed that the iKamper 2.0 model would be a better fit for my lifestyle and rig. He showed me all the options with absolutely no, high pressure sales pitch. He was very understanding and guided us knowledgeably through the entire process. Besides the iKamper product line, the store has a great selection of roof top and hitch based rack and bike systems. Giovanni and his crew made the installation easy using their experience to first adjust my existing Thule rack system to the right height over the bed of my ford F-350. Once we adjusted the rack, they quickly lifted, placed and balanced the IK2. His entire team was very pleasant to deal with and made the final sales enjoyable.”

Helpful Report

Posted 4 years ago

“Great service, fast delivery.”

Helpful Report

Posted 4 years ago

“Great service and delivery. Would have been 5 stars but I'm missing 1 tether strap to hold down my SUP to the front of my car.”

Helpful Report

Posted 4 years ago

“I saw Rack Attack listed as a dealer on the Yakima website and found the closest store that had a SUP rack in stock, called them and they sold it to me over the phone and it was shipped to me in less than a week. All in all a good experience.”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.8 based on 4,888 reviews