RIAS Reviews

4.0 Rating 1,474 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

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4.0

Based on 1,474 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very satified with the insurance purchase, the premium,the staff response and everything. I will recommend you to anybody who needs similar insurance policy. Thank you. Oh yes, for your reminder, in case there is an oversight, I have not received the policy in the post yet.”

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Posted 9 years ago

“The person on the other end of the phone went through everything really well and answered any of my concerns well and gave me the confidence to purchase the product.”

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Posted 9 years ago

“easy site to navigate great price for the cover”

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Posted 9 years ago

“Very easy to do, I even made a mistake on the date which was quickly rectified. Very happy with the service I received.”

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Posted 9 years ago

“I am a discharged bankruptcy of 6 years and was paying my house insurance in full. I don't understand why my insurance policy had to go to an underwriter & was very disappointed about this as I gave had no problem in the past to secure insurance policies.”

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Posted 9 years ago

“Very competitive with knowledgeable helpful staff. One downside is that they could do with contact number sympathetic to mobile phone users.”

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Posted 9 years ago

“clear answers and questions from very polite lady on the phone”

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Posted 9 years ago

“The young lady was an excellent representative for you company bright ,intelligent,and very helpful,thank you”

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Posted 9 years ago

“'Compare the Market' came up with RIAS as best value provider in my circumstances, easily beating my current provider. When I rang RIAS they were very efficient, friendly and helpful. My car insurance was dealt with in a few minutes once I had given them my reference number from C the M. All the necessary paperwork arrived very promptly. I can't fault them so far!”

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Posted 9 years ago

“Just taken my Home insurance with you-but\I would like my \policy sent to me in Black and \white”

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Posted 9 years ago

“Excellent service. Your salesman was excellent. Very helpful.”

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Posted 9 years ago

“Disappointed thatI had to go through the hassle of getting quotes from on line comparison site to get better price for my car insurance. Why is it that you don't quote the best possible price when sending out the renewal notice...hardly encourages customer loyalty!!”

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Posted 9 years ago

“very good price and easy to use website”

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Posted 9 years ago

“I was advised by a friend about your company and we went online and found you were the most helpful and the price was fair.I was particularly impressed when I received an email from you re the stormy weather which was heading our way.I thank you This reassured me that here was a company who was looking after me.!!”

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(Home Insurance) - Posted 9 years ago

“Not the easiest website to use but done the job.”

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Posted 9 years ago

“The simple fact is, the gentleman who answered my queries did so in a very simple but comprehensive manner, and to my satisfaction. Which means that I got the insurance policy that suited my every need.”

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Posted 9 years ago

“excellent over the phone with the young man who dealt with me, BUT terrible service when I came to your offices near Tesco's, my wife and I waited for 2 hours to be dealt with and eventually we just got up and left, very angry. Yours sincerely Dave Courtney.”

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Posted 9 years ago

“First time I have used this insurer, so far so good.”

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Posted 9 years ago

“The initial online quote was very simple and straightforward, followed up with a later phone call to make sure everything was as requested and to answer any questions. I had already decided to go ahead with Rias after obtaining several quotes online and contacting my previous insurer as the renewal premium had increased considerably. The completion of the application over the telephone was easy and my documents arrived as stated however the only thing that has not been done as requested online was a joint policy with my wife as the documents do not mention her name at all. An otherwise perfect transition from quote to application and finally the documents.”

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Posted 9 years ago

“I was very happy with the service provided by RIAS when I changed my home insurance to them. The RIAS representative handled the quote and changeover brilliantly. Regards, Thomas Davy”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,474 reviews