RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,474 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,474 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Tell us how RIAS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website and a good deal.”

Helpful Report

Posted 9 years ago

“very helpful very pleased with the price”

Helpful Report

Posted 9 years ago

“Easy to use website, Very competitive quote. Email confirmation almost immediately. Very pleased so far. The prof in the pudding is how any claim is dealt with.”

Helpful Report

Posted 9 years ago

“I had a invoice from you for my insurance which finish in December 2015 at a cost over 400£ doing it on line for the same cover I was able to get it just over 200£ WHY?”

Helpful Report

Posted 9 years ago

“I had received a couple of emails from yourselves , followed one up online to get a quote then rang up. The lady on the phone was very good simple.”

Helpful Report

Posted 9 years ago

“The process of completing the proposal form online after finding that the RIAS premium was the most economical on www.comparethemeerkaats.com could not have been easier. Luckily, I knew the rebuild cost of our house, and the value of our posessions so answering all the questions was not difficult. The optins for extra cover are clerly explained and reasonably priced. We had been with our previous broker for several claim free years they before inflated our renewal premium by more than 108%. They were unable to give any reason why. The premium with RIAS for cover underwritten by the same insurer was more than 10% less than last year's premium with our previous insurer. Thank you and well done RIAS.”

Helpful Report

Posted 9 years ago

“Very Pleased with the Service of agent in dealing with my application for insurance”

Helpful Report

Posted 9 years ago

“Sadly unimpressed so far, but hope it gets better. I have been in touch with your support people because I could not load my proof of NCD to your web portal. Response has been prompt (good), but 50% of the time they do not appear to have read my email or the history or do not understand what is going on. Very frustrating to get responses from people who are not reading the call history. No idea at the moment when I'm going to get access to the portal needed to access documents and manage my policy.”

Helpful Report

Posted 9 years ago

“painless and quick, thank you”

Helpful Report

Posted 9 years ago

“The online proposal and purchase was clear and easy to follow. Uploading the required documents was also easy once the account was set up and the subsequent query was easily resolved by telephone with a very helpful member of staff. Would highly recommend RIAS to my friends - and I am not easily impressed!”

Helpful Report

Posted 9 years ago

“I found the on line process well laid out and informative I am very satisfied with the experience.”

Helpful Report

Posted 9 years ago

“The value of the policy was very competitive. However not very keen on the website.”

Helpful Report

Posted 9 years ago

“customers should check all thier details and price i did not just accepted all documents and price until this year found out i was paying a higher premium for the last couple of years than i should have been queried the policy this year its cheaper than the last couple of years asked where they got there figures from for the last couple of years they could not tell me”

Helpful Report

Posted 9 years ago

“very satisfied”

Helpful Report

Posted 9 years ago

“Gabrielle was a very friendly, helpful adviser. She got me the best deal, sorted out my no claims bonus, and was very patient as it took me two days to make up my mind.”

Helpful Report

Posted 9 years ago

“THE GENTLEMAN I SPOKE TO WAS VERY HELPFUL AND FRIENDLY .10 OUT OF 10”

Helpful Report

Posted 9 years ago

“Very easy web site, only took me a reasonable short time to complete my app. I have been with RIAS in the past and can recommend their service.”

Helpful Report

Posted 9 years ago

“Quite easy to do online, but nobody got back to me about any discount applicable for having car insurance through motorbility for the last 5 years. Thank you.”

Helpful Report

Posted 9 years ago

“The person who called me was polite & answered all of my questions about my policy”

Helpful Report

Posted 9 years ago

“I WOULD LIKE TO KNOW WHY MY HOUSE CONTENTS RENEWAL WAS £120+ EVEN THOUGH I HAVE BEEN WITH YOU FOR MANY YEARS, AND I GO ONLINE AND GET THE SAME COVER FOR £40.61 ? I HAVE THIS MORNING PHONED THE FINANCAIL OMBUDSMAN AND EXPLAINED THE SITUATION AND THEY HAVE INFORMED ME THAT I HAVE GET IN TOUCH WITH YOU WHICH I AM KNOW AND SAY THAT I HAVE BEEN MIS-SOLD HOME CONTENTS INSURANCE FOR OVER A DECADE, HAS YOU HAVE SOLD ME £50,000 HOME CONTENTS INSURANCE FOR £40.61 YET ON MY RENEWAL YOU WANTED £120+ THAT IS TREBLE. THE F.O.S WANT ME TO EMAIL THEM YOUR REPLY AND THEN THEY WILL OPEN A CASE. YOURS David Potts”

Helpful Report

Posted 9 years ago

RIAS is rated 4.0 based on 1,474 reviews