RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,475 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,475 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy and vfm thank you”

Helpful Report

Posted 9 years ago

“I apologise, I didn't speak to anyone, I did it on line. I would appreciate an email confirming the insurance policy I have started with yourselves on 4/12/2015. Thank you Mrs Roberts”

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Posted 9 years ago

“The person who I spoke to was great. I would like to know though when I receive confirmation and everything regarding my policy in writing. Thank you Mrs L Roberts”

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Posted 9 years ago

“Very quick and efficient when I phoned to follow up a quote I got on internet.”

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Posted 9 years ago

“RIAS has handled my custom expertly and efficiently. Thank you.”

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Posted 9 years ago

“Start-up process wonderfully smooth. Rias staff were most efficient and helpful.”

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Posted 9 years ago

“I bought my home insurance via the comparethemarket website. Once linked into the RIAS site I found the process of applying very straightforward. I made a mistake on my original application, but was able to contact RIAS quickly by phone and the issue was resolved without a problem. I am very pleased with my dealings with RIAS to date.”

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Posted 9 years ago

“I had a helpful, knowledgeable and friendly telephone conversation in order to arrange my insurance.”

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Posted 9 years ago

“Insurance sorted out with no fuss or bother in a matter of minutes. Couldn't be more simple.”

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Posted 9 years ago

“I took my car insurance through RIAS who provided me with a very good quote on a compare insurance site. The process was very simple and had my insurance documents within hours. Will certainly look at RIAS for other insurance quotes. Jimmy”

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Posted 9 years ago

“Good competitive rates, saved £100 by switching, easy to do”

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Posted 9 years ago

“Had phone call from Rias who, on hearing all my requirements for house insurance commencing 21 December 2015, gave me an excellent quote which I accepted. The caller spoke clearly and it was a pleasure to do business with Rias. I now look forward to receiving my policy documents in writing by the due date.”

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Posted 9 years ago

“very quick not the cheapest but offers more for your money excellent value.”

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Posted 9 years ago

“Competitively priced and easy to swap.”

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Posted 9 years ago

“Rang exactly when they said they woulod - efficient and helpful”

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Posted 9 years ago

“Extremely helpful and able to answer questions with clarity. Efficient paperwork.”

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Posted 9 years ago

“Only issue was the additional products on offer and more especial the replacement car, I did not realize that this was different from a Courtesy car which was already included in the the quote and I nearly canceled thinking I needed to pay more money. Other than that this looks like a good deal. I will tell you more if I am an unlucky enough driver to have an accident and I have to make a claim.”

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Posted 9 years ago

“Verry good service .All required cover given in clear & easy to read format.”

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Posted 9 years ago

“Queries dealt with via`phone efficiently and professionally.When told that a `phone call back to myself would be made it was. The only criticism is why send two copies under separate post of the insurance details?”

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Posted 9 years ago

“I was struggling finding quotes on comparison websites where so many impossible questions were asked, such as rebuild figure or nearest tree to property boundary. I'd almost given up when a friend suggested RIAS. So I looked and felt comfortable with your website, straight-forward, easy to navigate. Once I'd decided I rang to finalise my insurance and spoke to John who was charming, very helpful and understanding. You sent the paperwork within a week. It might have been nice to receive an email confirming that my insurance was in place but apart from that I am happy. The quote was competitive, not the cheapest, but better value than Aviva . I just hope renewal in 12 months' time will be equally competitive. Thank you. I shall get a motor insurance quotation from you when the time comes next year.”

Helpful Report

Posted 9 years ago

RIAS is rated 4.0 based on 1,475 reviews