RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,462 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

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4.0

Based on 1,462 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I AM QUITE HAPPY WITH THE SERVICE PROVIDED AND FEEL VERY IMPT=RESSED BY THE COURTSEY OF BEING CALLED TO BE REMINDED AND RENEWAL OF MY POLICY OVER THE PHONE.”

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Posted 8 years ago

“ok so far!”

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Posted 8 years ago

“LIKE THE PERSONALISED POLICY "BOOKLET". STAFF HELPFULL on phone. Just don't spoil it all and lose a customer by piling on the renewal prices.”

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Posted 8 years ago

“Found your staff member very helpful and polite.”

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Posted 8 years ago

“Normally I would enter 'Very Good' as I have had motor insurance for many years through RIAS. However, this year it took me absolutely ages to get through. I tried several times over two days and boy was it irritating to have to listen to the same prolonged 'blurb' each time I called! I was told that the issue was with new registrations but I had not experienced this in previous years. Otherwise, once I did get through, I was very pleased with the level of cover for the price. Oh, and also the call handler was very chatty and pleasant.”

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Posted 8 years ago

“very good on price, less that other company's not by much though, but stayed with them for this year.”

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Posted 8 years ago

“a good company to deal with, very helpful. thank you.”

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Posted 8 years ago

“The telephone service from Sam was efficient and dealt with the necessary requirements speedily”

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Posted 8 years ago

“although I never received a renewal must of got lost in post I found the lady who I dealt with to be very helpful with a polite and friendly manner”

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Posted 8 years ago

“My concern was that my renewal notice did not arrive, yet when I rang up 2 days before due, I was told it had been sent.... There was no follow up to check why I had not renewed.... I can confirm that my renewal was never received.!”

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Posted 8 years ago

“Very knowledgable and helpful”

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Posted 8 years ago

“Could not use ''very good'' because it took 2 days off and on the get through to household renewals - otherwise good service”

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Posted 8 years ago

“Overall we find R.I.A.S Insurance a good product we have been with R.I.A.S quite a few years now so that speaks for its self Sincerely David Gaul”

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Posted 8 years ago

Hi, thank you for your comments we appreciate you taking the time to leave feedback. Kind regards The RIAS Team

Posted 8 years ago

“Have been insured with Rias for 3 years now as never having made a claim cannot comment on how good company is.”

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Posted 8 years ago

“Sorry why need a review when your the best .Many thanks”

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Posted 8 years ago

Hi, thank you for your comments we appreciate you taking the time to leave feedback. Kind regards The RIAS Team

Posted 8 years ago

“Very helpful person on the phone who sorted out my query in a short time and renewed the policy with minimum fuss.”

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Posted 8 years ago

Hi, thank you for your comments we appreciate you taking the time to leave feedback. Kind regards The RIAS Team

Posted 8 years ago

“Only my first time with Rias, so until, and I hope it never happens, until I actually have to need them, i c an not really make a comment , i need to appreciate there service first,The initial set up, I believe it was Rhag, who answered and first enlisted me, he was very good, but one thing still I am still having trouble to conceive, I was told after I receive my paperwork through the post, then the car roadside recovery details would follow, well , I've not received anything yet, I did query this, was told if Recovery is required, I ring Rias, they deal with it, once again, hope I don't ever have to use this facility.”

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Posted 8 years ago

Hi, thank you for your comments we appreciate you taking the time to leave feedback. Kind regards The RIAS Team

Posted 8 years ago

“My policy was cheeper than last year so decided to stay with rias and it was recommended by which. Lyle Jones”

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Posted 8 years ago

Hi, thank you for your comments we appreciate you taking the time to leave feedback. Kind regards The RIAS Team

Posted 8 years ago

“the on line service was easy to follow and quick to complete ,the phone service was good and the person part of a team very good and satisfied my requirements for completing my house insurance including a reasonable quote for buildings & contents.”

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Posted 8 years ago

Hi, thank you for your comments we appreciate you taking the time to leave feedback. Kind regards The RIAS Team

Posted 8 years ago

“GOOD EFFICIENT WELL PLEASED WITH THE PERSON WHO LOOKED AFTER US”

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Posted 8 years ago

Hi, thank you for your comments we appreciate you taking the time to leave feedback. Kind regards The RIAS Team

Posted 8 years ago

RIAS is rated 4.0 based on 1,462 reviews