RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,474 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,474 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Documents received before advised timescale Unhappy at the price increase from my original Quotation”

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Posted 9 years ago

“Very quick and professional, would use you again.”

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Posted 9 years ago

“My dealings with RIAS have always been easy to conduct, and the price has been very competitive.”

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Posted 9 years ago

“Everything I needed from a policy and good service when I called up to clarify some points.”

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Posted 9 years ago

“Whilst not the very cheapest, you had a high defacto rating compared with those more expensive and cheaper. A valid point for myself was the use abroad period which is nearly 3 times more than my previous insurer. Purchasing on line was very, very easy and the web site simple to navigate. Like most motorists I shop for a cover that's suitable at a competitive price. You matched both. Thank you”

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Posted 9 years ago

“Thank you for you inter reaction, very much appreciated. Every query has been fully addressed. Nice to be back with "Rias"”

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Posted 9 years ago

“It was with regret I found that I could make a substantial saving on your renewal invitation by purchasing a new policy through " compare the market". I contacted your call centre to discuss this and was disappointed with the negative response . The attitude was along the lines of " if I found it worth the trouble to save what amounted to aprox'10% that was up to up to me" guess what I did ? I have no qualms about insuring with RIAS but I trust your customer service, should I need it is better than my recent experience .”

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Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“Would have preferred written documents Through the post at no extra cost.”

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Posted 9 years ago

“Knowledgeable and helpful sales person. Keen prices.”

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Posted 9 years ago

“Very easy web site to use,extremely happy with the prompt results,bought straight away,no problem.Am waiting for my Meerkat to arrive.”

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Posted 9 years ago

“Very helpful and easy, well explained. No hassle”

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Posted 9 years ago

“Competitive price easy to use website. Will see when renewal comes if still true”

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Posted 9 years ago

“Whilst dealing with RIAS I found them to be very professional, polite and curtious also policy and policy booklet was sent within two days of purchasing. D. Hardaker”

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Posted 9 years ago

“Telephone conversation very helpful in choising the correct cover for our property”

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Posted 9 years ago

“qUICK efficient appropriate and informed and astonishingly affordable”

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Posted 9 years ago

“Helpful friendly service would recommend”

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Posted 9 years ago

“Excellent value for money.”

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Posted 9 years ago

“i found your site very easy to compliet”

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Posted 9 years ago

“would like to say from start to finish my buying a home contents insurance policy was really easy and i was helped through by the helpful staff also so a thouroughly great experience yours peter denman.”

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Posted 9 years ago

“Quite a user-friendly website. once insurance chosen, confirmed in an email however I was unable to open or print the documents. I emailed RIAS and received a reply to advise they would post the documents to me.”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,474 reviews