Name: RIAS
Rating: 3.98

“We have house,and contents cover and also my car insurance with you and I think the amount of cover for each is is very good , but thankfully have not needed to put them to the test and hope we never do.”

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Posted 9 years ago

“I already had a policy with you unfortantly to keep that policy would have cost me around six hundred pound I had already researched on the internet the price of a new policy at two hundred and fifty pound. As a customer I do not understand why the difference is so vast I received very good service when I contacted your office and arranged my new policy”

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Posted 9 years ago

“My recent problem with my boiler/central heating - an engineer arrived the same (Sunday) but the problem was not fixed until the Friday. This a long time to be without hot water and heat in the winter. Fortunately, my boiler system worked intermittently so I didn't freeze.bb The engineer was pleasant and worked efficiently.”

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Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“just taken out a buildings and home insurance the process was really simple and easy.I took out my policy as my friend recommended you and not only that you were competitively priced as well for the cover I wanted”

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Posted 9 years ago

“Your service was good.i was happy with the insurance i was offered.”

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Posted 9 years ago

“Insurance quote good but I resent the telephone operative trying to sell me other products. It is very annoying. DON'T DO IT.”

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Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“Very help gentleman called Aaron gave me all the relevant information needed in respect of my Mum's (Mrs Hook) policy. Unfortunately we have yet to receive anything confirming the policy etc through the post, having been given the impression details would be posted first class that day. Regards Pauline Chilton - daughter”

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Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“Able to answer my questions - I had done an online quote & with minor amendment the quote was £35 less than my previous insurer's price so we are pleased.”

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Posted 9 years ago

“call back service good and co-operative person.”

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Posted 9 years ago

“Good price for our insurance but needed 2 names on policy for mortgage lender which RIAS failed to print on documents. Was advised that 2 names were on the policy but not printed? Which leaves us with a problem with our mortgage lender.”

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Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“Everything went well. Staff were friendly and helpful. Regards, Frank Gardiner”

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Posted 9 years ago

“i AM VERY IMPRESSED WITH YOUR SERVICE EXCEPT THE YOUNG GENTLEMAN SAID HE WAS TAKING £18.00 OUT OF MY ACCOUNT AS THAT WAS WHAT i HAD TO PAY AND HE TOOK THE FULL AMOUNT. i WOULD ALSO LIKE THE DOCUMENT ASAP REGARDS”

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Posted 9 years ago

“Generally good. However despite paying as soon as I received the quote, I subsequently received a letter stating that I had an outstanding balance. This was an annoying blemish on what was otherwise good service.”

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Posted 9 years ago

“Completing form online to get car insurance was simple and quick as I had all the information to hand. Only hiccup was lack of detail of information required to prove ' no claims period' hence I have had to resend the information.”

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Posted 9 years ago

“helpfull and good price”

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Posted 9 years ago

“I obtained the quote online but then decided I needed to speak to someone to clarify an issue. The person I spoke to was very helpful and explained everything in a clear and consise manner. Overall a good experience”

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Posted 9 years ago

“Good phone sevice very helpfull”

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Posted 9 years ago

“have cancelled policy had cheaper quote from another insurer”

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Posted 9 years ago

“Very efficient and helpful”

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Posted 9 years ago

“very easy to negotiate the site”

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Posted 9 years ago

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

RIAS Reviews