Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,943 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website. Keeping track of the delivery was easy with an app. Packaged well. Excellent products. Thank you.”

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Posted 3 years ago

“My irritation is not with the product but with the log in to account. I feel like the hassle is not worth it The site refuses to accept this email . Tried to change password and is rejected.”

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Posted 3 years ago

“Good deals with fast delivery”

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Posted 3 years ago

“Price is not right...not affordable”

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Posted 3 years ago

“Fast & delivered on time.”

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Posted 3 years ago

“Items arrived well packed and delivery is fast”

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Posted 3 years ago

“Prompt delivery. Product was nicely packed and received in good conditions.”

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Posted 3 years ago

“While the service was great. Product was delivered in good condition, may I request that items be delivered no contact.”

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Posted 3 years ago

“Fast delivery and will consider buying other items from Robinson.”

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Posted 3 years ago

“Appreciated the follow-ups after order had been placed. Excellent service!”

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Posted 3 years ago

“Thank you for deliver on time and I like the quality and the size of the floor mat.”

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Posted 3 years ago

“Ordered a Zinus iCoil 10" pocketed spring mattress worth SGD209 from Robinsons online on 4-Jan-2022. The ordering process was seamless & straightforward. Unfortunately, delivery person demanded SGD30 to carry it from 1st level to 2nd level. No worries, the mattress was rolled and put into a box for easy transportation.”

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Posted 3 years ago

“Fast delivery.”

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Posted 3 years ago

On behalf us all of us at Robinsons Online Store, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. We Look forward to seeing you again soon, Elina.

Posted 3 years ago

“Very fast delivery service.great 👍”

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Posted 3 years ago

Hi Landy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.

Posted 3 years ago

“Great online shopping experience. Fast customer service response. Will shop again.”

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Posted 3 years ago

“Delivery is fast, my order takes ard 2-3 days.”

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Posted 3 years ago

“Package arrived with some parts of the packaging torn. If it was a rainy day, the bedsheets that I bought would be all ruined. I think you can definitely improve on the packaging. Also, it would help if there was a lead time of notification 2-3 days before delivery. That way, I can plan better to ensure someone is home to accept the delivery. Otherwise I am pretty satisfied with my first online purchase. Thank you. 🤗”

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Posted 3 years ago

“Good price. Fast shipping. Highly recommended!”

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Posted 3 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 3 years ago

“Excellent, I am able to get what I want & expected. If you can improve on the search and display all the items will speed up the process.”

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Posted 3 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 3 years ago

“from young until old Robinsons selling good Quality products，offer price is cheap”

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Posted 3 years ago

Robinsons is rated 4.2 based on 1,943 reviews