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RugStudio Reviews

4.9 Rating 3,191 Reviews

97 %

of reviewers recommend RugStudio

Company Reviews

Product Reviews

4.9

Based on 3,191 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with our experience! Customer service was wonderful and our purchase arrived promptly. Would definitely shop with RugStudio again!”

“I loved it, the color, the fabric, great design and expectations. Next month I’m going buy another one.”

“Beautiful rugs. Really good service. Thank you!”

“The rug I received did not look the same as in the photo.”

“Katie was awesome! Very quick to respond and very accomodating.”

“very helpful chat service. Even though the rugs were not eligible for discount, they were able to give me 10% off.”

“Great quality Product as promised”

“Very impressed with the quality of my rug! It also shipped quickly! Will definitely purchase more rugs in the future.”

“Was my first experience & called to get pricing & place order, Becky was a delight to work with & will do it again soon”

“Excellent communication & support. Thanks!”

“See a rug, get a rug very quickly! And it's a beautiful rug! RugStudio is simply the best way to purchase rugs for your home.”

“No price match after being informed of a lower price before I received the item”

“Love the rug! Just what I needed to finish master bath.”

“The rug was even nicer than expected, and the price was certainly right.”

“Second time I have ordered from rug studio & was very satisfied with the product.”

“Excellent service, great rug!”

“Rug came really fast. And we love it!”

“Our rug arrived when promised.”

“Great rug, great price, timely shipping. Would buy from them again. The bunnies love the jute rug.”

“Great price and very fast delivery. And I loved the rug. Thank you.”

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RugStudio is rated 4.9 based on 3,191 reviews