RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good!”

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“Karla was great! She answered all my questions quickly and gave me options for making my purchase fit my timeline.”

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“Great customer service! I'm impressed with how helpful the chat agents are, working to satisfy but also make the sale. That's good business!”

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“very helpful”

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“Helpful nd patient service rep”

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“Very helpful Chat agent. Provided additional photos and checked inventory for me.”

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“Very Helpful, Immediate answers to my questions!”

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“Quick and easy”

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“excellent!”

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“Very good and helpful.”

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“Karla was prompt and searched until she could find me a discount. thank you Karla.”

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“great customer service. helped me resolve my issue”

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“very helpful and responsive.”

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“Prompt and friendly and accurate”

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“Kayla was super helpful and responsive to my questions and explained everything clearly and politely!”

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“Actually the Chat was very good and helpful. The item I wanted is out of stock but I will probably order.”

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“So far my experience has been great. CS reps are very helpful and attantive.”

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“Excellent! We have bought several area rugs from Rug Studio. They are as described and we couldn't be happier!”