RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katie was great! She took the extra effort to make sure we were both discussing the same product. Really appreciate her input in helping to make my decision.”

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“My chat with Ben was very helpful and prompt. The website is excellent with good pictures of the rugs.”

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“Great experience! Brittany was exceptional helping me after my first rug was lost (not RugStudio fault)! I purchased another rug and received it yesterday and I love it. Brittany went above and beyond! Thanks so much!!”

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“Very Good! I really love the way the website is set up which made searching and filtering very easy.”

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“Kayla has been very helpful and friendly!”

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“Brittany was very prompt and polite addressing my question.”

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“Excellent. Very fast response and really nice customer service rep.”

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“Outstanding. Karla handled my questions extremely professionally and I placed an order for a rug. Could't be happier”

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“Chatting with Karla was very helpful!”

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“Very good. Chatted with Karla and she was very helpful”

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“karla was great”

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“I had a great experience working with Brittany in Customer Service. I would highly recommend! :)”

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“It was terrific. I used the online chat function - which was super easy and helpful.”

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“It was great. I got my question answered quickly.”

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“very helpful”

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“Karla has been so helpful! She apparently has the ability to think in the customer's shoes, anticipates what I might need in this first transaction with Rug Studio. She is thoughtful, resourceful, and smart. Very pleasant to work with. I will come back to Rug Studio again.”

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“Great! Karla was wonderful. She answered all my questions and gave me other options so I could take advantage of the sale price and have the shipped at a later date that was more convenient.”

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“good. very responsive nice rugs”

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“Representative was very knowledgeable and was able to answer my questions very quickly. Good selection of rugs for a great price.”

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“I appreciate the service that I received from Brittany - she was very helpful”

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RugStudio is rated 4.9 based on 3,249 reviews