Login
Start Free Trial Are you a business? Click Here

RugStudio Reviews

4.9 Rating 3,248 Reviews
96 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,248 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Denise
Verified Buyer
“Online chat was fast and the agent answered all my questions regarding which rug pad was the right choice.”
Helpful Report
Leslie
Verified Buyer
“fast and helpful”
Helpful Report
Robin
Verified Buyer
“My questions about a rug were answered quickly by customer service.”
Helpful Report
Denise
Verified Buyer
“Pat helped me find the rug I was looking for in minutes. Service was exceptional.”
Helpful Report
Stoner
Verified Buyer
“Excellent. Website is complete and very user friendly and on line chat service is very responsive!”
Helpful Report
Jan
Verified Buyer
“After talking with Beth on the chat line I was impressed with the quick responses and her ability to staunch my needs.”
Helpful Report
Barbara
Verified Buyer
“answered all my questions! thank you!”
Helpful Report
Jonathan
Verified Buyer
“excellent service and selection!”
Helpful Report
Darlene
Verified Buyer
“Quick response and thorough.”
Helpful Report
Alex
Verified Buyer
“My service experience was prompt, friendly, and helpful”
Helpful Report
Liz
Verified Buyer
“Ben was quick to answer and friendly and gave me the info I needed.”
Helpful Report
Lee
Verified Buyer
“Customer Service was very quick to assist me in my purchasing of a rug!”
Helpful Report
Denise
Verified Buyer
“Used online chat and the person was very helpful.”
Helpful Report
Claire
Verified Buyer
“Great! They have a lot of options for searching that makes it easy to find what you're looking for. Customer service is very friendly & accommodating.”
Helpful Report
Sunil
Verified Buyer
“Its really great”
Helpful Report
Lynn
Verified Buyer
“Great, very quick service”
Helpful Report
Margaret
Verified Buyer
“I have shopped Tibet Rug Company rugs from your site over several years. I have been very happy with the service.”
Helpful Report
Joanne
Verified Buyer
“Beth was quick to reply to my message and provided the information I needed.”
Helpful Report
Linda
Verified Buyer
“I used the chat. Beth was prompt and gave me a solution.”
Helpful Report
Patricia
Verified Buyer
“Katie was great! She took the extra effort to make sure we were both discussing the same product. Really appreciate her input in helping to make my decision.”
Helpful Report
RugStudio is rated 4.9 based on 3,248 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request