RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reps are always very informative and helpful!”

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“Chat was very helpful.”

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“I shopped numerous sites for new area rugs for my home. RugStudio has more unique rugs to choose from and carries sizes of rugs like Feizy Keats 3474f Capri 184963 Area Rug| Size| 4'3'' x 6'3'' that other distributors do not. I liked the fact that I was able to inquire as to the availability of a coupon toward this purchase. No other distributor offered that to me. It saved me $$$ which is ALWAYS appreciated.”

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“quick and helpful”

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“ive purchased rugs from here before. good experience.”

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“Karla was VERY helpful !!”

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“so far so good”

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“I was looking for an odd sized area rug and was helped with what i was looking for. Thank you RugStudio!”

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“I'm always pleased with the service i receive from Rug Studio. They offer quality products at reasonable prices. Service personnel are knowledgeable and pleasant. Today's experience was very good!”

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“Great people”

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“It was good but i did not receive the promo code after i signed up for an email- i was told i should have.”

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“I had a very god experience today. Grace solved my problem right away. People like her makes me want to buy everything online. Thanks, Carlos T”

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“Excellent!!”

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“Karla was efficient and reply’s were also instantaneous! Excellent service!”

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“AMAZING - tons of rugs and the website was easy to manover. I bought 2 rugs and plan to buy 2 more... YAY!”

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“It was great. Thank you!”

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“Super ! Talked with grace and she was very helpful Will be checking back tomorrow, most likely to place an order. WG”

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“Carla was very helpful...She provided a 10% discount for completing this survey. There were two other websites I could have ordered these items, but the 10% off made the decision to order from Rug Studio the one I chose.”