RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and helpful. Have many beautiful choices!”

Helpful Report

“Rep explained that the rug was new to your site and gave me the requested company site (Kalaty) because I thought it was not being made any longer. I have done extensive research and your selection and prices are the very best. It would be nice to have a description of what colors are in the rug.”

Helpful Report

“They have a good Collection and service was also really good.”

Helpful Report

“Excellent...love the online chat!”

Helpful Report

“My chat was great. Responses were immediate and all of my questions were answered!”

Helpful Report

“I used your online chat to verify the rug I wanted was in stock, it was quick and easy. Karla helped me quickly and answered all my questions.”

Helpful Report

“very good”

Helpful Report

“The selection of rugs is breathtaking, and I found exactly what I was looking for.”

Helpful Report

“Excellent. Prompt response and very helpful.”

Helpful Report

“I have ordered from Rug Studio before and am always happy with the quality of their rugs and their customer service. I love the reviews and their policies on returns if the rug is not what your expected or is unsatisfactory. I strongly recommend this site. You won't be sorry.”

Helpful Report

“great site; may options”

Helpful Report

“This is first experience and so far, so good.”

Helpful Report

“the website was easy to navigate!”

Helpful Report

“good the online representative was very helpful”

Helpful Report

“Easy to navigate the site. great prices!”

Helpful Report

“as always - very helpful staff”

Helpful Report

“Excellent. Everything was easy to find and prices are clearly marked. I always use Rug studio when i need area rugs. Thanks”

Helpful Report

“Excellent. They worked with me in two different cities to make sure I had what I needed after my move!”

Helpful Report

“Love the wide selection of rugs (sizes and designs) and the shopping experience is easy on their website!”

Helpful Report

“My service experience was great!!! I received help in both calling the store and emailing, to help in my selection of my beautiful rug. Thank you!”

Helpful Report

RugStudio is rated 4.9 based on 3,249 reviews