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RugStudio Reviews

4.9 Rating 3,248 Reviews
96 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,248 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
MaryEllen
Verified Buyer
“Fantastic! Very helpful and easy to find answers quickly”
Helpful Report
GEORGE
Verified Buyer
“Great deal and excellent prompt service on an outstanding high quality all wool 14 foot x 9 foot rug with prompt free delivery. We will shop at RugStudio for all our future carpet needs. -George Laskaris”
Helpful Report
Christine
Verified Buyer
“Very good service”
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Dedra
Verified Buyer
“Quick response!”
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Richard
Verified Buyer
“Great service. Love Brittney.”
Helpful Report
Nan
Verified Buyer
“I have ordered several rugs from you over the past year and LOVE them! Thank you for great customer service.”
Helpful Report
Kathleen
Verified Buyer
“It was easy to view rugs and order. Tracking our order was also very easy. Love the rug it is beautiful.”
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Claudia
Verified Buyer
“Excellent!!!”
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Lucille
Verified Buyer
“Excellent quality/sale purchase”
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Karen
Verified Buyer
“I was very happy to locate a particular rug that had recently been discontinued by the manufacturer. The most recent marked price matched that of a local store (before it was sold out), plus it went on sale while I was checking it out online. The online platform was seamless and allowed me to filter searches well. Delivery was also very fast.”
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Alicia
Verified Buyer
“EXCELLENT!!”
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Sue
Verified Buyer
“Love it! Exactly as expected.”
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Jill
Verified Buyer
“I chatted with Kate. Kate was a great help!”
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Valerie
Verified Buyer
“Very good experience”
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Mary
Verified Buyer
“Amazing site! Love the rugs and the quality of them. Customer service has been impeccable during the buying process. Looking forward to many more purchases from the Rug Studio. Thank you!”
Helpful Report
Mary
Verified Buyer
“The Rug Studio is easy to search and navigate around the site. The pictures of the rugs are very visual along with description. Customer service has been great during the whole buying process. Looking forward to many more future orders.”
Helpful Report
Cynthia
Verified Buyer
“Love..Love.. Love it.”
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Sarah
Verified Buyer
“always excellent !”
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Tanya
Verified Buyer
“I love the free shipping. Always get my orders on or before date. Never a problem and easy to order online . Best place to shop for great deals”
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Lauren
Verified Buyer
“REALLY GREAT! Love Beth”
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RugStudio is rated 4.9 based on 3,248 reviews
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