RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“immediate response, great service”

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“Easy to use website with lots of options. Chat very responsive!”

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“IT WAS GOOD BESIDE THE FACT THAT I DIDN'T GET THE EXPECTED 20%”

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“Very efficient and helpful!”

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“My service on Labor was labor free on my part!”

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“It was great when contacting a person. Unfortunately, when I first went to make a purchase it said my first one was 20% off (to my surprise and pleasure), but then it wasn't applicable. Maybe there was some fine print I missed!”

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“So far, customer service has been awesome. I am a first time shopper with Rug Studio, and if this service continues, it won't be the last. Thank you”

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“Fantastic! Katie was very helful.”

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“Katie was wonderful! Love the online chat option - quick and easy.”

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“Katie provided quick and excellent response. Thanks!”

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“Chat associate Katie was polite and helpful, and quick to reply. Thanks”

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“Our rugs came and we are very happy with them. We already have some other rugs of the same design, and they match perfectly and look forward to enjoying them for many years to come. Our first ones have held up well. Since they are going out of production we were thrilled to get them, and on sale! Thank you”

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“Very good. I like the website. It is very easy to navigate.”

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“Excellent service so far! I received quick and complete answers to my questions.”