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RugStudio Reviews

4.9 Rating 3,191 Reviews
97 %
of reviewers recommend RugStudio
Company Reviews Product Reviews
3
 Insights Metrics Info
4.9
Based on 3,191 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jeanne
Verified Buyer
“Excellent choices snd prices. Shipment was in timely manner.”
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Jeff
Verified Buyer
“The rug came ahead of time and was beautiful ..”
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Julie
Verified Buyer
“Great pictures online, Quick delivery (though I chose a less colorful rug as it was available immediately instead of a 1-2 mo wait for my 1st choice!). Our Landscape architect recommended Rug Studio to us and as with all her recommendations this one is a winner”
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Charles
Verified Buyer
“Great style”
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Barbara
Verified Buyer
“The rugs are great. Delivery was quick.”
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Kristine
Verified Buyer
“Just fine!!”
Helpful Report
Donna
Verified Buyer
“Katie provided excellent customer service; she was responsive and very helpful. I am a very happy customer!!”
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Andrea
Verified Buyer
“excellent!”
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Farouk
Verified Buyer
“Customer service is exceptional: attentive, helpful and truly first class. I will happily purchase again.”
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Janet
Verified Buyer
“Service was great! They answered right away and took care of my question”
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Catherine
Verified Buyer
“Excellent.”
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Jean
Verified Buyer
“great service very responsive”
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Allison
Verified Buyer
“great service”
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Mazen
Verified Buyer
“Excellent Service and selection..”
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Leah
Verified Buyer
“Katie is very helpful!”
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Emily
Verified Buyer
“Wonderful! Loved the variety of rugs, and customer service was very helpful when I had an issue!”
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Phyllis
Verified Buyer
“This is my second order. I returned part of my first order and the refund was effortless and quick. I've been impressed with all dealings with Rug Studio.”
Helpful Report
Nina
Verified Buyer
“Unique selection. Good search function, excellent sizes and options.”
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Natasha
Verified Buyer
“Katie was awesome! Not only did she quell my concerns regarding my delivery. She also adjusted for the new sales price and is expediting the delivery of my replacement rug. Rugstudio due to their selection and pricing is my go to for rugs but absolutely is now also for the customer service. Thank you!!”
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Karen
Verified Buyer
“Great experience very helpful”
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RugStudio is rated 4.9 based on 3,191 reviews
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