RugStudio Reviews

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received excellent help”

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“The rug I ordered is beautiful and durable. It was the quality I was looking for at my price point. I am very satisfied with the method and speed of delivery.”

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“Slick and smooth! Rug delivery service was under promised but over delivered which was a pleasant surprise.”

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“The rug arrived ahead of the expected date, was well packaged, and in excellent condition.”

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“very satisfied. thank you.”

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“Fast! Easy! No Problems!”

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“Very nice people to deal with.”

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“It was a flawless shopping experience. From finding what I was looking for, the variety and styles of rugs, the reasonable prices, and easy payment options. It was smooth sailing throughout. I'd highly recommend rugstudio.com to others looking for quality carpets.”

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“Very timely delivery. Email notifications were helpful in planning my schedule”

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“good. Easy to work with”

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“very helpful - provided wonderful guidance on various rugs”

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“It was great the agent was very kind and knowledgeable”

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“Excellent. Brittany answered all availability and shipping questions on the chat.”

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“EXCELLENT.”

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“Very good.”

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“John was great. He really took a personal interest and helped me pick the right rug. It came quickly and is absolutely beautiful. I couldn’t be happier.”

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“Fantastic! I have purchased several rugs from Rugstudio. I have always had a very good experience and have received high quality rugs.”

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“Fantastic Service!”

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“"\"The client service specialist was very friendly and helpful. TOP QUALITY rug, I will be purchasing more from you.\""”

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“Easy peasy, chose my carpet and it was delivered within a few days. Really pleased with the carpet, just wish I could afford the larger edition!”

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RugStudio is rated 4.9 based on 3,249 reviews