RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was excellant, but I wish I could say the same about the rug. Quality and comfort is not as I expected.”

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“Excellent customer service.”

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“Absolutely beautiful rug. Beyond what I expected.”

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“Good communication throughout the purchase process. Best price on the web for the rug I selected. Arrived in good condition and appears as described. .”

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“These are the nicest people I have ever dealt with.”

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“Katie was my service agent when I asked a question on the chat. She was so very helpful and was instrumental in me making my purchase today. Great service!”

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“The rug is perfect. Despite the thick, dense pile the design is flawless.”

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“Love the rugs. Well made and great price. I plan to use rug studio for all my rugs.”

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“Excellent help...thank you”

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“Very responsive and helpful”

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“Great! Very easy to navigate your site.”

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“First time to your site and Katie live chatted with me and the response time was instant.”

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“Wonderful experience indeed!”

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“It was great thanks”

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“Kaite / Customer service was awesome , very helpful !”

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“Katie was super helpful, friendly and very efficient!! Answered all of my questions and helped me place an order - she made it all very easy!”

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“Very helpful, thank you!”

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“the online assistance was excellent”

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“Katie at Rug Studio was very helpful in helping me obtain the best price for my runner. Thanks!”

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“Super helpful!”

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RugStudio is rated 4.9 based on 3,248 reviews