RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,248 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katie was fantastic. She answered all my questions promptly and politely. This was a big purchase for us and she was extremely patient with all my questions! Can’t wait to see my new rug!”

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“It was great.”

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“helpful thank you”

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“I am very busy and was not paying attention when I was placing my order online and hit enter to quickly. I opened up the chat box and very quickly they helped me fix my order and also provided a discount. I would highly recommend Rug Studio to anyone who is looking for great carpets at great prices.”

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“Quality product at a great price; speedy delivery. Would buy from again.”

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“My Nourison runner arrived very fast, and it is beautiful. Customer service is great. I was helped by Katie who was very helpful,”

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“Katie was an absolute delight to work with. She helped me immediately and stayed online through my order process in case I had any more questions, then followed up after the order. Katie rocks! And, the rugs here are fantastic!!”

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“Nice, fast, knowledgeable”

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“I can honestly saw it was awesome from start to finish.”

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“quick and helpful”

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“Excellent service, prompt and courteous.”

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“Great service from Katie assisting me today!”

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“I think it is very good! There was a sale on the rug that I wanted and additionally asked for help and received service right away on the live chat!”

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“Really good. Katie was very helpful and efficient!”

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“Great! would use again.”

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“I had a customer service question about a rug and I started a chat. A Rug Studio rep answered my question and helped me within 5 minutes. excellent customer service!”

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“Helpful Thank you”

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“I received Five Star service from Katie. She was helping me with my purchase and response was very prompt.”

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“Quick and informative”

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“from start to finish, it has been a positive experience. the rug is everything it was described to be. customer support is important, since i'm buying this online......i was offered great help. and it looks wonderful”

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RugStudio is rated 4.9 based on 3,248 reviews