RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,249 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super helpful!”

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“Beth with customer support was very helpful . I'm remodeling and in need of new rugs .”

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“twas legit”

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“Great selection and prices. Very quick and easy chat with customer service.”

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“Very good. Answered my questions promptly.”

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“I really love the website! I had a question about where I could find a specific rug in person, and the live chat was very fast, informative, and the representative was very kind.”

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“Excellent! Question was answered and number provided!”

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“The service was excellent- very helpful.”

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“The site was easy to use, and customer service was quickly available through chat.”

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“The selection and service is great. I have purchased several rugs from Rug Studio over the last couple of years and they are my go to whenever I need a rug. Thank You Marida”

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“Great! Got good help fast.”

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“Great, Beth is very helpful and polite.”

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“Received a quick response on my request”

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“I used the chat service for help and it was instantaneous and extremely helpful”

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“The response from my customer service agent - Katie was so quick And she had a solution to my question!”

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“perfect in every way”

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“Good- my question was answered.”

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“Katie, was very helpful. Great customer service Skills.”

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“Katie provided excellent service. I asked about two rugs in particular and she showed me photos to help me determine the true colors. She also offered to send more if I wanted. Then she put me in contact with another store that might help. She was great.”

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“I was very pleased to have not only my questions answered but advise on making a note to have multiples of the same rug shipped at the same time to insure dye lot matches. A very pleasant experience to have excellent customer service. Thank you.”

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RugStudio is rated 4.9 based on 3,249 reviews