Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.48

4.5 Rating 2,801 Reviews

87 %

of reviewers recommend Rydale Clothing

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Metrics

4.5

Based on 2,801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you could give 0 stars then I would! I ordered two items of clothing for Father’s Day on the 12th of June, on the 16th of June I had an email to say my items were delayed and would be with me for the 18th and then on the 18th I had an email to say that they had not even been shipped. But my money had still come out of my account! Complete waste of time and I had to go and buy something else for Father’s Day.”

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Posted 5 years ago

“Items never arrived.”

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Posted 5 years ago

“Recieved a jacket for my other half for her birthday and it was dirty contacted them and got one sent out next day which still hasnt arrived 2 week later even after multiple phone calls to them really not impressed i will not be ordering again and would recomend people to go else were”

Rydale Clothing 1 star review on 23rd June 2020

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Posted 5 years ago

“Apart from the pair of boots being odd boots, they were very dusty, no lid on box box was badly damaged and old. Until I spoke with Melissa I was extremely dissapointed as have spent a lot of money in the past at your stand when at country shows -shocking really as they were for a gift for my niece. Pictures were sent in waiting for refund you will have the boots back with Hermes now. Wendy Borrowdale”

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Posted 5 years ago

“Items still not arrived - well past expected date. It is a difficult process when seeking answers on delivery of goods from company.”

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Posted 5 years ago

“Absolutely terrible customer service Had to make a complaint which was answered by he same person I’m customer service I was sent a size 4 instead of a 6 Ryder refused to pay postage for their mistake . Atrocious!! Could not obtain a postage label advised by customer service either it will be interesting to see if the site uploads the above mentioned !”

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Posted 5 years ago

“Items come up smaller that expected. And I wore a pair of socks for one day and they already have holes in the toes.”

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Posted 5 years ago

“I still haven't recieved half my order. I called and they said they would get back to me Monday. It's now Saturday after that monday and I still haven't heard a thing.”

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Posted 5 years ago

“My order and delivery were quick. The jumper I ordered wasn't folded properly, it was just stuffed in an open plastic bag, and the product was filthy. Not very pleasant. I rang Ryedale, the lady was very helpful and offered to refund the money straight away.”

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Posted 5 years ago

“You cancelled my order of 2 tea shirts why ? You just sent a refund with no explanation , so why should I order another item”

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Posted 5 years ago

“Package arrived okay however there was a few issues. Button came off of the pocket the first time I opened it. One if the main poppers was the wrong type so the button wont close and the loop for hanging was only stitched on one side. Very poor quality but I've kept as it was only for dog walking.”

Rydale Clothing 1 star review on 17th June 2020

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Posted 5 years ago

“Bought 3 items, got refunded for 1 as out of stock but took my money anyway.. 2 T-shirt’s exactly the same size ordered but were not the same at all, about an inch difference. Complained and the customer service I have received has been shocking!!”

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Posted 5 years ago

“I got 3 paire & all was wrong size so I had to send them bk 3 seprute orders as well so I didn't end up with apaire never again as you dint Even offer me anything to apologiz which wud of made it better”

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Posted 5 years ago

“Sadly the hat arrived with the top of the hat all dinted and out of shape. I rang customer service regarding advice on how to get the hat back into shape followed up by an email. As yet I'm still awaiting a response. I would have given a higher score if I'd have had a response. Besides all of the above the design and colour of the hat are fab”

Rydale Clothing 1 star review on 10th June 2020

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Posted 5 years ago

“I HAVE SENT YOU 3 EMAILS AND A RETURN PARCEL I AM STILL WAITING FOR YOU TO REPLY OR REFUND”

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Posted 5 years ago

“I’m afraid I am still awaiting my order which was ordered on 29th May”

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Posted 5 years ago

“My order was placed around 28th May and I’m yet to receive it!”

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Posted 5 years ago

“Customer services are very abrupt and unhelpful The company sent incorrect size but denied it was their mistake And told me I would have to pay for the returns even though my account doesn’t state the size ordered I bought item as a gift which arrived in a box scuffed and battered I was a regular customer but will never use again due to very poor customer service”

Rydale Clothing 1 star review on 9th June 2020

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Posted 5 years ago

“These were not the quality I expected from Rydale. Look really cheap and not comfy at all”

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Posted 5 years ago

“We ordered this 2 weeks ago and it still has not arrived. I sent an email requesting delivery information a few days ago and it has not been answered”

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Posted 5 years ago

Rydale Clothing is rated 4.5 based on 2,801 reviews