Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.43

4.4 Rating 3,544 Reviews

85 %

of reviewers recommend Rydale Clothing

Company Reviews

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Metrics

4.4

Based on 3,544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Rydale Clothing 4 star review on 17th January 2026

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have returned it due to the damage on the item and 2 weeks later still haven’t received any refund or notice that it have arrived back”

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Posted 1 year ago

“Everything! I ordered a size 10 coat,received a 16! Contacted for an exchange along with some trousers that did not fit. I confirmed my order had been sent back and was told my correct order would be sent on Monday. By Thursday I received an email to say the jeans were no longer available, so I confirmed I would still like the coat but a refund for the jeans. By Friday my whole order has been refunded. Totally not what I'd asked for. Beyond infuriating.”

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Posted 1 year ago

“Unfortunately I still have not received my order”

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Posted 1 year ago

“I received my order to find I have two left boots,I ordered them for my day out which has been and gone”

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Posted 1 year ago

“I still haven’t received my order??”

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Posted 1 year ago

“Never received item I ordered and haven’t received a refund! Paid extra for next day delivery too”

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Posted 1 year ago

“I still havnt revieved my parcel or full refund, I have contacted customer services and waiting for reply”

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Posted 1 year ago

“Had to send it back as too big and still waiting for my refund”

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Posted 1 year ago

“El pedido todavía no me ha llegado. Como puedo reclamarlo Por favor díganme algo. Gracias”

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Posted 1 year ago

“Awful experience. I ordered 2 weeks ago and am yet to receive anything. No answer from customer services on the phone and online responses are from AI, I received a tracking notification only when emailing customer services, which showed that the order wasn’t handed to the courier until a week after the order was placed. A further week on the tracking says that the order is en route back to the sender despite never making it past the sorting office. The item was a gift and is yet to be seen. Awful awful awful.”

Rydale Clothing 1 star review on 3rd February 2025

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Posted 1 year ago

“I ordered two shirts, both 4X size. When delivered one was the wrong size. When I returned I had to do so at my own expense and i also ha d to pay p&p for the correct size replacement order. Very poor service. I won't be ordering from Rydale again.”

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Posted 1 year ago

“As usual, Evri absolutely hopeless. Almost 10 day wait.”

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Posted 1 year ago

“Haven't received the item yet!”

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Posted 1 year ago

“Items still haven’t arrived”

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Posted 1 year ago

“The boot loop came off in my hand the second time I put them on. Not great quality.”

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Posted 1 year ago

“Bought a pair of Mens walking boots (Aike), initially quite pleased, however after around 10-15 decent walks over 4months the boots have now split on the right around the little toe. This is the case on both boots and in the same area. Boots treated with Leather care product every 2 weeks and still split on the seam - look nice but no good as hardy walking boot.”

Rydale Clothing 1 star review on 13th January 2025

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Posted 1 year ago

“Terrible company, stay clear! Poor quality products. Bad sizing. Zero communication skills.”

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Posted 1 year ago

“WRONG SIZE ARRIVED! I ordered 38 waist and received a 48.”

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Posted 1 year ago

“Wrong colour sent and no time to change before Christmas, it was a present so a bit disappointing”

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Posted 1 year ago

“Still awaiting news of my returns no notice of even being received”

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Posted 1 year ago

Rydale Clothing is rated 4.4 based on 3,544 reviews