Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.48

4.5 Rating 2,801 Reviews

87 %

of reviewers recommend Rydale Clothing

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Metrics

4.5

Based on 2,801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still yet to receive order which I ordered over 2 weeks ago, so no point asking for me to review my items. :/”

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Posted 5 years ago

“I haven't got my order. I also haven't had any response to my email about my missing order.”

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Posted 5 years ago

“My order has not arrived. My email asking where it is has not been answered. My facebook message asking the same has not been answered. I tried to phone but you are not taking calls. Not impressed.”

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Posted 5 years ago

“I still haven't recieved my order and have tried to contact you via phone, email and Facebook for 2 weeks and had no reply.”

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Posted 5 years ago

“Item different as described and no reply from company when questioned. Returned”

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Posted 5 years ago

“i would give 0 stars but that’s not an option, i got sent the wrong size shirt and they expect me to pay to return the item to rectify there mistake and have tried to contact them three times and no response”

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Posted 5 years ago

“Ordered item for delivery at home address. Was told that it could be picked up somewhere obscure. So unfortunately I did not get what I paid for. Have filled in the other points, but several of them I unfortunately can not answer correctly as I have never seen the item.”

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Posted 5 years ago

“Lovely shirt, great colour, beautifully cut and fits perfectly (8). Excellent value for the price. Would certainly recommend and buy again in a different colour.”

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Posted 5 years ago

“Rubbish communication, asked and payed for express , disappointing, but love your goods 😊”

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Posted 5 years ago

“I have not received my order so I can not give a full review of the product.”

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Posted 5 years ago

“Have not received the item, you don't pick up the phone, you don't reply to my emails, terrible. I can't post a photo with this review because I have not received the item. Very poorly customer service.”

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Posted 5 years ago

“Have not received the order, you don't pick up the phone, and you not respond to my emails, this the last item I bought from you. And I can't post a photo with this review, because the item has not arrived”

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Posted 5 years ago

“Although I loved the colour and style of the jacket I could not wear it due to the finish around the neck. The ribbon around the neck has sharp edging which rubs and makes wearing it very uncomfortable. This seemed to be made worse by the stitching which feels quite rough. Unfortunately I am returning the jacket as it was too uncomfortable to wear. A have very similar jacket Rydale jacket which I love and it has been hard wearing and comfortable but it does not have this ribbon design which is a real flaw. I had hoped to just replace my old jacket with a new one. I'm very disappointed.”

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Posted 5 years ago

“Ordered shirt 10/4, still waiting for it 24/4, tried phoning, just got message saying not taking calls at present. Have sent numerous emails, none responded too. Has this company gone bust?”

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Posted 5 years ago

“Right shoe was covered in blue marks, looked like it had been worn. Sent back, awaiting refund.”

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Posted 5 years ago

“I don’t like to leave bad feedback generally, however... 1. No order confirmation. 2. No dispatch email. 3. Child’s sizes all disproportionate age 7-8 shirt far too small age 7-8 jodhpurs far too big. 4. Emailed customer service - No reply!! 5. Have to pay for a return label and print it off yourself!! I’m really disappointed from order to return I’m afraid.”

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Posted 5 years ago

“My order arrived but it was faulty. I've contacted customer services twice to ask for a replacement and I've heard nothing :-( It's my first time ordering with them and I like their merchandise but I'll think twice about ordering in the future - it's been too much of a faff!”

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Posted 5 years ago

“Ordered a pair of size 4 shoes what arrived was a mismatched pair, one being a 3 and the other a 4. I emailed messaged on Instagram (more than once) and Tweeted Rydale asking if they would refund me the return charge as it was an error at there end that I was returning them and also the delivery charge so I could order them again and to date have still had no reply from them. I have had to pay to return them and will not be ordering another pair of shoes or anything else from them again and would advise others not to order from them as well. They have got some serious customer service issues!”

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Posted 5 years ago

“Delivery my orders haven’t come yet I ordered over 2 weeks ago now”

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Posted 5 years ago

“ARE YOU FOR REAL! ASKING ME TO REVIEW AN ITEM I HAVE NOT RECEIVED, AN ITEM YOU HAVE IGNORED 3 EMAILS AND 3 CALLS. IGNORED PAYPAL, IGNORED FACEBOOK COMMENTS AND MESSAGES!!!! YOU HAVE TAKEN MY MONEY AND RAN!!!!! AND THEN YOU HAVE THE AUDACITY TO ASK ME TO REVIEW THE PURCHASE!!!!!!!”

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Posted 5 years ago

Rydale Clothing is rated 4.5 based on 2,801 reviews