Samsung Reviews

Name: Samsung
Address: 1000, Hillswood Drive, Samsung House, Chertsey, Surrey
Rating: 1.26

1.3 Rating 4,626 Reviews

6 %

of reviewers recommend Samsung

Company Reviews

Questions

Metrics

1.3

Based on 4,626 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

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482

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter bought j6+ today at the newcastle branch samsung shop Lee who surged us was very helpfully he set the phone up for her I've bought all my phones there and there all very good helpfully my name is iris morrison”

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Posted 7 years ago

“Customer service second to none very happy with them.”

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Posted 7 years ago

“I am very pleased with my Samsung galaxy s6”

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Posted 7 years ago

“Best services.”

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Posted 7 years ago

“the product is perfectly fit my fridge”

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Posted 8 years ago

“im very happy”

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Posted 8 years ago

“Helpful with correct device needed , Brilliant after sales service and technical support, staff always polite and courteous”

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Posted 8 years ago

“I've been using these Samsung Level earbuds for about 3 months now. The sound quality is superb! I appreciate being able to customize the sound levels to fit my hearing. They are comfortable to wear and the range is about 15 to 20 feet. This allow me the freedom to work around a room hands free. My Husband uses his at work. He has decided that nothing else will do and he is a Sound Engineer by trade.”

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Posted 8 years ago

“بسیار عالی بود”

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Posted 8 years ago

“Best service all nice people's working there batter then Oxford street and they can do everything . Good job guys”

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Posted 8 years ago

“Alicia and Bryan in the Samsung Support Centre in Surrey Quays were absolutely fantastic, super knowledgeable, very friendly and understanding! The engineers in house sorted out my broken Samsung Edge in a matter of hours. Would totally recommend!”

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Posted 8 years ago

“Molly in the Glasgow help centre quickly had my phone checked and reset successfully. She was very helpful and efficient and I was really impressed with her customer service. Thanks again Molly”

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Posted 8 years ago

“I bought my phone from them All nice and good”

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Posted 8 years ago

“Customer Service was excellent under Ross Dixon direction. My phone got picked up on the Monday and returned by the Thursday. Excellent”

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Posted 8 years ago

“Purchased my Galaxy Note 8 direct from Samsung, quick service, fantastic product, quick delivery, will definitely buy again.”

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Posted 8 years ago

“Called in yesterday 3rd April to the shop in Chapplefield, Norwich with my 8 month old Samsung J3 the android had stopped working. I was met by Matt who was very helpful. He sorted the problem and got it up and running perfectly. The customer service by Matt was excellent so well done Norwich and thank you.”

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Posted 8 years ago

“Surprised how low the average rating is. We've bought 2 TV's in the last year, good picture, Smart TVs. Need an occasional reset, but on the whole good TV's at a fair price. Also bought washing machine, also performing well with adequate programming. No problems with Samsung at all”

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Posted 8 years ago

“Deal done on new s9. Delivery on the day I expected no problems”

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Posted 8 years ago

“Had a 3 week old Samsung watch as a present which is an utter waste of time and money and got a locked screen. Called the Leeds office who answered first ring and very efficient lady arranged that I would take it to 125 Oxford street. Staff and manager there could not have been more helpful and efficient and the watch should be fixed today and passed on to someone who might use it. Saw the sparkling Samsung Note8 which looks brilliant and I will buy when my current contract expires. Overall good products and the best phones on the market. Sadly a smart watch is less useful than a basic analogue watch and phone unless you are a training fanatic. We can all live a sensible healthy lifestyle without needing a watch that needs charging up every day.”

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Posted 8 years ago

“Good price for my old phone and a free case”

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Posted 8 years ago

Samsung is rated 1.3 based on 4,626 reviews