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Samsung Reviews

1.3 Rating 4,775 Reviews
6 %
of reviewers recommend Samsung
1.3
Based on 4,775 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Read Samsung Reviews
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Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

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Samsung 5 star review on 6th December 2025
Riley Cooper
Samsung 1 star review on 8th October 2025
Mukhtar Attarwala
Samsung 1 star review on 20th September 2025
I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam
Samsung 5 star review on 20th September 2025
Fletcher B Warren
Samsung 1 star review on 3rd September 2025
Zaib
Samsung 1 star review on 26th July 2025
Anonymous
Samsung 1 star review on 12th June 2025
William
480
Anonymous
Anonymous  // 01/01/2019
I bought the Samsung galaxy tab s6 lite lte a few months ago now and it has been great. First of all the price was amazing for a 10.1 inch tablet with a stylus (S pen) included at just £400 for the lte model. the delivery was also a week before estimated so that is always a bonus but I did preorder.
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Posted 5 years ago
Samsung the best tv have ever used ,user friendly,with best operating system,comparing to android tv,s Note:kindly come up with good models and pricing for ps5 when comparing to sony this year x90 serious for gaming it was good but still not user friendly so waiting for Samsung ps5 gaming tv,s ahead on 2021 at least with more best beast options.
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Posted 5 years ago
Detin spectaculosul Galaxy S 20+ 5G de vreo patru saptamani,este un telefon excelent acumulatorul este super ok,sunetul este perfect,display-ul depaseste orice asteptare,culorile sunt vii si impresionate, sincer nu am ce sa îi reprosez, sunt foarte multumit de alegerea mea. Succes.
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Posted 5 years ago
- calitate superioară - preț accesibil - livrare imediată
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Posted 5 years ago
Amazing water resistance. Dropped my S-10 in the ocean during high tide while kayaking near the shore. (we have very large tides up to 8 feet) and figured it was lost. Got a new S-20 but really wanted the pictures back that I hadn't backed up. Went back to the spot where I thought it was at low tide 1 week later and found it. Didn't hold much hope, but cleaned it up and put the micro sd card in the new phone and got all my pictures back. Put the phone on the wireless charger and it came back to life. Got all my contacts, more pics that were in internal storage and it's still working! In salt water for a week it exceeded my expectations and probably Samsung's. Don't they rate it at 3 feet for 30 min (and they probably mean fresh water)
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Posted 5 years ago
Excellent service. Very knowledgable. Made to feel welcome and try out products very superior. Very helpful and professional. Highly recommended...miles better than apple.
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Posted 5 years ago
Very happy with the customer care services offered by samsung in Delhi,India. The issue was solved on call throu samsung tutor itself. Thanks alot.
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Posted 5 years ago
My 75” Samsung Crystal HD is fabulous. The only curious thing is 1-2 second black screen from time to time on live feed programming.
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Posted 5 years ago
I recently got an S20 phone from my carrier Sprint and needed a case to go with it. So I ordered a red leather phone case from Samsung for my S20 and absolutely love it.
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Posted 6 years ago
Ordered the new galaxy smart watch. Very happy with the watch, got a great price as they gave student discount and received it within 2 days.
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Posted 6 years ago
Purchase my new galaxy s20 through them , found that it was cheaper for me to get one from them, rather than from my mobile service provider . Great service and fast delivery.
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Posted 6 years ago
I've bought 3 products from Samsung (S8+, Earbuds, Active2). They are all great and work really well. I would definitely recommend purchasing their products.
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Posted 6 years ago
Excellent work and customer service
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Posted 6 years ago
I called. Put me in line via text message. They called me back in less than 5 minutes. The representative was extremely helpful. She walked me through a reset I didn't know about and fixed my issue.
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Posted 6 years ago
The Samsung was really very fantastic.That I never expected the experience of this Samsung company . That the company deals very quietly about the product of the company that describes the product quality and further experience of the product
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Posted 6 years ago
After emailing and speaking to the right people, I want to thank Samsung for repairing my television and replacing the screen on this monster 82" tv. It is very appreciated.
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Posted 6 years ago
We went to Best buy in fort collins, CO. The young Samsung employee was so helpful, knowledgeable, and polite. His name was Sesugh Solomon. He helped us decide on Samsung earbuds + and the Samsung watch. I give his customer service a 10 out of 10. Thank you. The prices and quality were great.
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Posted 6 years ago
I use this first time So no comments
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Posted 6 years ago
I called this morning and spoke with Edwardo. I had agreed to answer the survey. I don't know what happened. It was talking and sending survey questions at the same time, so I could not respond. Here is my feedback Edwardo was so very patient while he was resolving the problem. The problem was popup ads constantly appearing. Thank you Edwards for stopping these ads. They were defeating my patience. On the other hand, Samsung has a store advertised as being in Carmel, Indiana. There is a gun store at that site. Samsung needs to remove that site from it locations. People are driving there only to find that the Samsung site has been gone for over two years. Really poor customer communications,.
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Posted 6 years ago
I love the Samsung S10 and i would just like to give on bad thing about it. The sound needs improvement and bass booster EQ
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Posted 6 years ago
Samsung is rated 1.3 based on 4,775 reviews