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Samsung Reviews

1.3 Rating 4,775 Reviews
6 %
of reviewers recommend Samsung
1.3
Based on 4,775 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Read Samsung Reviews
Visit Website

Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

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Samsung 5 star review on 6th December 2025
Riley Cooper
Samsung 1 star review on 8th October 2025
Mukhtar Attarwala
Samsung 1 star review on 20th September 2025
I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam
Samsung 5 star review on 20th September 2025
Fletcher B Warren
Samsung 1 star review on 3rd September 2025
Zaib
Samsung 1 star review on 26th July 2025
Anonymous
Samsung 1 star review on 12th June 2025
William
480
Anonymous
Anonymous  // 01/01/2019
Best Brand for Every Product and Satisfaction Customer Service, SAMSUNG
Helpful Report
Posted 4 years ago
I love Samsung just one tiny problem. When I text and use "L" and "i" they both look the same. Can you make it so that the i uppercase has lines over it? So I can tell the difference
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Posted 4 years ago
Quality products every time
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Posted 4 years ago
Hey, you have a great collection of mobile covers that can attract anybody. The mobile covers have different pictures, like a bike photo or images of cartoon characters on them. Kids love these more than adults do because they are more appealing to them. zapvi is the same website as you. If you want to buy a 3D mobile case, then go on it. Thank you for uploading all of your best mobile covers to your website. I will stay in touch with you.
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Posted 4 years ago
The best customer service. Quick repair and professional engineers. The appointment was booked in a short time and my issue was sorted perfectly.
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Posted 4 years ago
Like your devices. They make my life much more easier
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Posted 4 years ago
I bought 2 samsung top loaders in the last 4 years mother board went out on both and both machines backed up water all in my kitchen and in utility room. On top of that we bought a French door refrigerator that has corrosion behind were the ice maker is. Spent lots of mom Money on these appliances not happy.
Samsung 5 star review on 2nd September 2021 Samsung 5 star review on 2nd September 2021
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Posted 4 years ago
samsung galaxy note 8 review crop then screen shot gets abit blurry apart from that a supreme build keep up the good work [J7]
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Posted 4 years ago
I am using a Samsung S7 edge since last 6 years and it is giving amazing performance. Until now it is not taken to a service centre even once for any reason. Even I have used this phone in the swimming pool snd seas for underwater shooting, I am being exposed continuesly to extreme weather conditions of Qatar as part of my job since I bought. Thanks to Samsung for giving such a wonderful phone. I never thought for an upgrade from this even in this 2021.
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Posted 4 years ago
My Samsung dryer had a very loud noise and i had the online help chatting with a technical assistant . The information helped me to identify possible problems associated to the noise . I will need a at home visit to solve the problem anyway but I am very thankful to the assistant who was highly respectful and caring . Good experience at this time
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Posted 4 years ago
Customer service is awful!!!Warranty is awful. Can't get any help
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Posted 4 years ago
Very good phone service and help for usage matters. The phones are more expensive than other in their class, but they have many more accessories and abilities.
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Posted 4 years ago
Had to return my 75 inch 8k tv. Samsung was always helpful with any questions I asked and they sent me a check. Had no issues and already bought another Samsung 75 inch TV
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Posted 4 years ago
Honestly, getting a real hacker is very rare but I found an assembly of the finest hackers in Shanghai, Texas & Paris who helped me hack into cellphones of company board members. They do a wide variety of hacks such as intercepting bank transfers, hacking into sophisticated devices such as phones, computers, ransomwares, CCTV’s, ATM Cards, cryptocurrency accounts and much more. They show proof of their authenticity. You can contact them for any kind of hack you need by reaching out to "jamiehacking99 at g’mail dott com"
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Posted 4 years ago
Having spoke to 3 staff members on Tuesday 6th July the customer service from all the team was excellent good customer service fantastic Would like to give 20 out of 20 but it only goes to five will have to be this. Thank you Rita
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Posted 4 years ago
They are awesome, nthe service id best. I highly recommend
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Posted 4 years ago
We had our Samsung French Door Fridge serviced today. The fault was leaking water into the crisper and behind crisper. This has been going on for a while. Decided to look into the fault to find out it was a common fault. The fridge is out of warranty by 6 months and Samsung didn't hesitate to send a service technician out to look into the issue. George the Technician arrived promptly with a kit to fix the said problem. So polite and informative clean efficient guy. Proof of purchase required and no issue at all with warranty expired. Good prompt service Samsung.
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Posted 5 years ago
I contacted Samsung customer service today about a problem I have been having with the ice maker in my Samsung fridge getting plugged up. Customer service could not have been better. In short order I was told that the ice maker would be replaced and that I would be contacted by a service rep who would come to my house and replace the icemaker. The fridge is no longer under warranty. WOW!
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Posted 5 years ago
Always a pleasure to use any Samsung products we have many in my household from phone to microwave from tablet to large TV
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Posted 5 years ago
I contacted Samsung because of a trade in offer I was to recieve ( Angelus Clemeth Ablaza ) A wonderful customer service representative went above and beyond! She should answer every phone call! Beyond appreciative!
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Posted 5 years ago
Samsung is rated 1.3 based on 4,775 reviews