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Samsung Reviews

1.3 Rating 4,775 Reviews
6 %
of reviewers recommend Samsung
1.3
Based on 4,775 reviews
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Email, Telephone, Live Chat
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Over A Week
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Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

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Samsung 5 star review on 6th December 2025
Riley Cooper
Samsung 1 star review on 8th October 2025
Mukhtar Attarwala
Samsung 1 star review on 20th September 2025
I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam
Samsung 5 star review on 20th September 2025
Fletcher B Warren
Samsung 1 star review on 3rd September 2025
Zaib
Samsung 1 star review on 26th July 2025
Anonymous
Samsung 1 star review on 12th June 2025
William
480
Anonymous
Anonymous  // 01/01/2019
I am immensely grateful for the exceptional service provided by the Samsung service centre at Plaza Singapura by Mahirah. She assisted elderly mom with unwavering patience and expertise, she spent two hours ensuring that all the missing apps were downloaded on my mom's repaired phone. Her dedication to customer satisfaction is truly commendable, making the entire experience remarkably positive. Well done to Mahirah for going above and beyond!
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Posted 2 years ago
when I bought Samsung I really liked it and the company helped me also they made a good offer for me the staff was very good
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Posted 2 years ago
I recently found myself in a heart-wrenching situation, suspecting my girlfriend of cheating on me. Overwhelmed with suspicions, I turned to HACKBASICS HQ for assistance, and they proved to be an absolute game-changer. From the very beginning, their expertise, professionalism, and efficiency shone through, providing me with a glimmer of hope. What truly sets HACKBASICS HQ apart is their relentless pursuit of the truth. They utilized cutting-edge techniques to clone my girlfriend's mobile device, and the results were astounding. They were able to uncover the necessary information, shedding light on the reality of the situation. Through transparent communication, they kept me informed every step of the way, giving me the peace of mind I desperately needed. Throughout the process, HACKBASICS HQ exhibited unwavering reliability and support. Their team of experts went above and beyond, ensuring that I felt heard and understood. They handled my case with the utmost professionalism, treating my sensitive situation with care and empathy. Thanks to HACKBASICS HQ, I was able to confront the truth and move forward with my life. Their dedication and commitment to their clients are truly commendable. I wholeheartedly recommend HACKBASICS HQ to anyone who finds themselves in a similar predicament. Trustworthy and reliable, they are the ones to turn to when you need the truth to be revealed. For those seeking assistance, you can reach HACKBASICS HQ via email at HACKBASICSHQ@GMAIL.COM or WhatsApp at +15822626376. Don't hesitate to take the first step towards uncovering the truth and reclaiming your peace of mind.
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Posted 2 years ago
Hi to whom it may concern my Arisha Ramsunder from Escombe DurbanI have been to the store in Spring Durban.Schani helped to sort my phone the Samsung Galaxy A14.The employee's were very helpful.the owner is very friendly.i would recommend anyone to visit the store.i was very happy with the help. I rate Samsung đź’Ż% n give them 5 stars
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Posted 2 years ago
Geeta S was is immaculate in terms of service
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Posted 2 years ago
Samsung tv broke down on me after only 3years unfixable needs a new screen and help is very hard to get ,going to Phillips for my new tv
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Posted 2 years ago
Recently our dryer began to malfunction. It was stuck in a mode that would not allow operation. I was convinced that it was a malfunctioning controller assembly and was prepared to purchase a new one from a third party vendor. I called Samsung customer service and was put into a chat. The chat sessions are extremely busy so you will almost certainly have to wait a while but they will contact you when your turn comes and if you miss the chat you stay in the queue and they circle back to you. During this chat I was informed of a feature of my dryer that I was unaware of - it’s wise to read the users manual. There is a child safety feature that somehow got turned on but once disabled the dryer is working again. Seven years and this was the first and only problem ever. I definitely recommend Samsung products and the fact that they have a 24-hour chat session available demonstrates their commitment to customer satisfaction.
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Posted 2 years ago
Exceptional, took my phone back under warranty and repaired a fault with the Wifi and was back in under 2 weeks, nothing bad to say
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Posted 2 years ago
On 19 august 2023 met this sales representative who had rendered her remendous help to me by purchased a new samsung s23 plus ultra .So much of her effort by presenting and submit for my paymen and provide me a good service to me . Hereby I would like to thanks for her patience n understanding because as a elderly guy me need time to understand the hp fixtures . Goh Ee Beng 919191 71
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Posted 2 years ago
T͎h͎o͎s͎e͎ ͎w͎h͎o͎ ͎c͎h͎e͎a͎t͎ ͎o͎n͎ ͎t͎h͎e͎i͎r͎ ͎p͎a͎r͎t͎n͎e͎r͎s͎ ͎w͎h͎o͎ ͎a͎r͎e͎ ͎l͎o͎y͎a͎l͎ ͎t͎o͎ ͎t͎h͎e͎m͎;͎ ͎d͎o͎n͎’͎t͎ ͎d͎e͎s͎e͎r͎v͎e͎ ͎t͎h͎e͎m͎.͎ ͎I͎t͎ ͎i͎s͎ ͎a͎ ͎t͎r͎a͎s͎h͎y͎ ͎a͎t͎t͎i͎t͎u͎d͎e͎ ͎t͎o͎ ͎d͎i͎s͎r͎e͎s͎p͎e͎c͎t͎ ͎a͎ ͎p͎e͎r͎s͎o͎n͎ ͎w͎h͎o͎ ͎i͎s͎ ͎l͎o͎y͎a͎l͎ ͎i͎n͎ ͎a͎ ͎r͎e͎l͎a͎t͎i͎o͎n͎s͎h͎i͎p͎,͎ ͎b͎y͎ ͎c͎h͎e͎a͎t͎i͎n͎g͎ ͎o͎n͎ ͎h͎i͎m͎ ͎o͎r͎ ͎h͎e͎r͎.͎ ͎I͎f͎ ͎y͎o͎u͎ ͎s͎u͎c͎c͎e͎e͎d͎ ͎i͎n͎ ͎c͎h͎e͎a͎t͎i͎n͎g͎ ͎s͎o͎m͎e͎o͎n͎e͎,͎ ͎d͎o͎n͎’͎t͎ ͎t͎h͎i͎n͎k͎ ͎t͎h͎a͎t͎ ͎t͎h͎e͎ ͎p͎e͎r͎s͎o͎n͎ ͎i͎s͎ ͎a͎ ͎f͎o͎o͎l͎ ͎r͎e͎a͎l͎i͎z͎e͎ ͎t͎h͎a͎t͎ ͎t͎h͎e͎ ͎p͎e͎r͎s͎o͎n͎ ͎t͎r͎u͎s͎t͎e͎d͎ ͎y͎o͎u͎ ͎m͎u͎c͎h͎,͎ ͎m͎o͎r͎e͎ ͎t͎h͎a͎n͎ ͎y͎o͎u͎ ͎d͎e͎s͎e͎r͎v͎e͎.͎ I͎’͎v͎e͎ ͎b͎e͎e͎n͎ ͎b͎u͎l͎l͎i͎e͎d͎ ͎b͎y͎ ͎m͎y͎ ͎w͎i͎f͎e͎ ͎f͎o͎r͎ ͎m͎o͎n͎t͎h͎s͎ ͎a͎n͎d͎ ͎t͎h͎i͎s͎ ͎g͎o͎t͎ ͎m͎e͎ ͎w͎o͎r͎r͎i͎e͎d͎ ͎c͎a͎u͎s͎e͎ ͎s͎h͎e͎ ͎c͎o͎m͎p͎l͎a͎i͎n͎s͎ ͎o͎n͎ ͎e͎v͎e͎r͎y͎ ͎l͎i͎t͎t͎l͎e͎ ͎t͎h͎i͎n͎g͎ ͎I͎ ͎d͎o͎ ͎i͎n͎ ͎t͎h͎e͎ ͎h͎o͎u͎s͎e͎.͎ ͎I͎ ͎a͎s͎k͎e͎d͎ ͎h͎e͎r͎ ͎w͎h͎a͎t͎ ͎w͎a͎s͎ ͎w͎r͎o͎n͎g͎ ͎a͎n͎d͎ ͎w͎h͎y͎ ͎t͎h͎e͎ ͎c͎h͎a͎n͎g͎e͎ ͎o͎f͎ ͎a͎t͎t͎i͎t͎u͎d͎e͎,͎ ͎s͎h͎e͎ ͎g͎o͎t͎ ͎n͎o͎ ͎e͎x͎c͎u͎s͎e͎ ͎f͎o͎r͎ ͎h͎e͎r͎ ͎a͎c͎tions I͎ ͎t͎o͎o͎k͎ ͎o͎u͎t͎ ͎t͎i͎m͎e͎ ͎t͎o͎ ͎o͎b͎s͎e͎r͎v͎e͎ ͎h͎e͎r͎ ͎b͎e͎h͎a͎v͎i͎o͎r͎ ͎a͎n͎d͎ ͎I͎ ͎g͎o͎t͎ ͎t͎o͎ ͎k͎n͎o͎w͎ ͎s͎h͎e͎’͎s͎ ͎b͎e͎e͎n͎ ͎s͎e͎e͎i͎n͎g͎ ͎a͎n͎o͎t͎h͎e͎r͎ ͎m͎a͎n͎ ͎a͎ ͎c͎o͎-͎w͎o͎r͎k͎e͎r͎ ͎w͎h͎e͎r͎e͎ ͎s͎h͎e͎ ͎w͎o͎r͎k͎s͎.͎ I͎ ͎n͎e͎e͎d͎e͎d͎ ͎a͎ ͎s͎o͎l͎i͎d͎ ͎a͎n͎d͎ ͎c͎o͎n͎c͎r͎e͎t͎e͎ ͎p͎r͎o͎o͎f͎ ͎o͎f͎ ͎h͎e͎r͎ ͎c͎h͎e͎a͎t͎i͎n͎g͎ ͎w͎a͎y͎s͎,͎ ͎a͎ ͎f͎r͎i͎e͎n͎d͎ ͎i͎n͎t͎r͎o͎d͎u͎c͎e͎d͎ ͎m͎e͎ ͎t͎o͎ ͎a͎n͎ ͎e͎x͎p͎e͎r͎t͎ ͎n͎a͎m͎e͎d͎ ͎KIMBERLY SHE ͎g͎o͎t͎ ͎i͎n͎t͎o͎ ͎h͎i͎s͎ ͎p͎h͎o͎n͎e͎ ͎r͎e͎m͎o͎t͎e͎l͎y͎ ͎w͎i͎t͎h͎i͎n͎ ͎a͎ ͎t͎w͎i͎n͎k͎l͎e͎ ͎o͎f͎ ͎a͎n͎ ͎e͎y͎e͎ ͎a͎n͎d͎ ͎I͎ ͎w͎a͎s͎ ͎a͎b͎l͎e͎ ͎t͎o͎ ͎s͎e͎e͎ ͎a͎l͎l͎ ͎HER ͎a͎c͎t͎i͎v͎i͎t͎i͎e͎s͎ ͎o͎n͎ ͎Her ͎p͎h͎o͎n͎e͎ ͎r͎a͎n͎g͎i͎n͎g͎ ͎f͎r͎o͎m͎ ͎t͎e͎x͎t͎ ͎m͎e͎s͎s͎a͎g͎e͎s͎,͎ ͎c͎a͎l͎l͎ ͎l͎o͎g͎s͎ ͎t͎o͎ ͎s͎o͎c͎i͎a͎l͎ ͎m͎e͎d͎i͎a͎ ͎a͎c͎t͎i͎v͎i͎t͎y͎.͎ I͎ ͎c͎o͎n͎c͎l͎u͎d͎e͎d͎ ͎e͎v͎e͎r͎y͎ ͎w͎o͎m͎a͎n͎ ͎c͎h͎e͎a͎t͎s͎ ͎i͎n͎ ͎t͎h͎e͎i͎r͎ ͎o͎w͎n͎ ͎w͎a͎y͎,͎ ͎a͎n͎d͎ ͎s͎h͎e͎ ͎i͎s͎ ͎o͎n͎l͎y͎ ͎h͎o͎n͎e͎s͎t͎ ͎w͎h͎o͎ ͎i͎s͎ ͎n͎o͎t͎ ͎d͎i͎s͎c͎o͎v͎e͎r͎e͎d͎.͎ ͎T͎h͎e͎ ͎t͎r͎u͎l͎y͎ ͎s͎c͎a͎r͎y͎ ͎t͎h͎i͎n͎g͎ ͎a͎b͎o͎u͎t͎ ͎u͎n͎d͎i͎s͎c͎o͎v͎e͎r͎e͎d͎ ͎l͎i͎e͎s͎ ͎i͎s͎ ͎t͎h͎a͎t͎ ͎t͎h͎e͎y͎ ͎h͎a͎v͎e͎ ͎a͎ ͎g͎r͎e͎a͎t͎e͎r͎ ͎c͎a͎p͎a͎c͎i͎t͎y͎ ͎t͎o͎ ͎d͎i͎m͎i͎n͎i͎s͎h͎ ͎u͎s͎ ͎t͎h͎a͎n͎ ͎e͎x͎p͎o͎s͎e͎d͎ ͎o͎n͎e͎s͎.͎ ͎K͎n͎o͎w͎i͎n͎g͎ ͎i͎s͎ ͎b͎e͎t͎t͎e͎r͎ ͎t͎h͎a͎n͎ ͎s͎e͎l͎f͎ ͎d͎o͎u͎b͎t͎,͎ ͎g͎e͎t͎ ͎i͎n͎ ͎t͎o͎u͎c͎h͎ ͎w͎i͎t͎h͎ ͎t͎h͎e͎ ͎r͎e͎a͎l͎ ͎d͎e͎a͎l͎ ͎a͎n͎d͎ ͎g͎e͎t͎ ͎f͎r͎e͎e͎d͎ ͎f͎r͎o͎m͎ ͎a͎n͎ ͎a͎b͎u͎s͎i͎v͎e͎ ͎r͎e͎l͎a͎t͎i͎o͎n͎s͎h͎i͎p͎.͎ ͎ HACKBASICSHQ @ MAIL.COM WHATSAPP ONLY : +1 419 380 7701
Samsung 5 star review on 7th August 2023
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Posted 2 years ago
Very best & good faculty staff....
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Posted 2 years ago
I just spoke with one of the Best customer service agents today! His name is Andrew. I just want to say Thank you so much for being patient with me over the phone. It has been very stressful for the last several weeks because my Smart Samsung Dryer is out of commission. Thank you for being kind and taking care of my service needs. We definitely need more like you the world!
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Posted 2 years ago
Last 5 year am using Samsung Galaxy j8 infinity mobile till now and my mobile dropped many time from hands and through my baby hands till now it working good .But my mobile display has changed 3 times, because 1st monkey has thrown to ground wards still mobile was working display has broken i have changed at 2nd my baby has dropped by hands and 3rd from my daughter while playing i have changed display but still now Samsung mobile is good condition and making Samsung company of this type mobile is very good and thank to Samsung company
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Posted 3 years ago
Sergio Sanchez is my name 86 years old, today afternoon was my 3rd time experience with Samsung costumer service in spanish, great, wonderful well trained, they won't finish until you are completely satisfied, GREAT PERSONAL, GREAT SERVICE
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Posted 3 years ago
Need help in gaining access/passwords to Facebook, Gmail, Instagram, bbm, Yahoo Mail, Snapchat, Twitter, Hotmail,various blogs, i-cloud, apple accounts etc. Password retrieval,clear debts, pay for bills at give a way rates, breach of web host servers, firewall breaches, application cracks, change of school grades, professional hacking into institutional servers, clearing of criminal records,keylogging,tablet portable device hacks, pc hacks on any OS and ip tracking and general tracking operations. Their service knows no bound, contact them and see the outcome of the job. Contact them for the job. *Service available 24Hrs *Easy Reliable and Efficient and Trust worthy team. CLOUDGEEKSYNC@GMAIL.COM
Samsung 5 star review on 29th March 2023
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Posted 3 years ago
Samsung electronics have been very good and helpful to me. I would always recommend a Samsung product. As they helped me in getting a new fridge. And also helped in even fixing it for me many times......Thank you Samsung......Cheryl..
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Posted 3 years ago
Get into your spouses and kids phones and other gadgets without them knowing or suspecting. It feels good and safe to know what your family members and loved one’s does at always without them knowing . I had always thought it was never possible to monitor your partner or children without them noticing, but all thanks to him I am able to view my partners activities without her even knowing. SUPPORT@HACKERSPYVILLE.COM
Samsung 5 star review on 11th February 2023 Samsung 5 star review on 11th February 2023
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Posted 3 years ago
When it come to hacking, I know of a vary good hacker that can help you with any types of hacking services, either phone or computer, my wife's was so smooth at hiding his infidelity so I had no proof for months, I was referred to this ethical hacker and decided to given him a try, the result was incredible because all my cheating husband text messages email Facebook and even phone conversation was wired directly to my cellphone, JOSE helped me put a round the clock monitoring on his and I got concrete evidence of his escapades. SUPPORT@HACKERSPYVILLE.COM
Samsung 5 star review on 30th January 2023
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Posted 3 years ago
When it come to hacking, I know of a very good hacker that can help you with any types of hacking services, either phone or computer, my wife's was so smooth at hiding his infidelity so I had no proof for months, I was referred to this ethical hacker and decided to given him a try, the result was incredible because all my cheating husband text messages email Facebook and even phone conversation was wired directly to my cellphone, JOSE helped me put a round the clock monitoring on his and I got concrete evidence of his escapades. SUPPORT@HACKERSPYVILLE.COM
Samsung 5 star review on 18th January 2023
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Posted 3 years ago
Good evening my name is Rodrick Adams. Today was just one of those days. I have a female friend who relies on her phone. She has had some major medical hurdles to over come in her life. And she is aSurvivor. Well somehow her Samsung phone all but died. She was unable to make any callsand or see any emails she received. We live in Alpine Texas, a small West Tx town. During the course of the day she became ill from her many medications. I was afraid to just drop her home with no way to contact her. So i went to the local Verizon store. And the KINDNESS, COMPASSION, EFFORT, EFFICIENCY,and ENERGY that the two young ladies put into helping unlock her phone, and retain all her stoerd photographs and contact information was SIMPLY AMAZING. I ask that you RECOGNIZE these two ladies for there Excellence. There names are Ms. Vianey and Ms.Rosa. They stand out amongst the rest. And i say this because,One of your call center reps hung up on me. And the second didn't deem us worth of his time as he found a reason to get off the line. But these two women stayed the course and fixed the issue. I just ask that you somehow recognize them for there COMMITMENT TO SERVICE...THANK ĂťOU AND GOODNIGHT
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Posted 3 years ago
Samsung is rated 1.3 based on 4,775 reviews