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Samsung Reviews

1.3 Rating 4,777 Reviews
6 %
of reviewers recommend Samsung
1.3
Based on 4,777 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

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Samsung 3 star review on 10th June 2026
Anonymous
Samsung 5 star review on 6th December 2025
Riley Cooper
Samsung 1 star review on 8th October 2025
Mukhtar Attarwala
Samsung 1 star review on 20th September 2025
I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam
Samsung 5 star review on 20th September 2025
Fletcher B Warren
Samsung 1 star review on 3rd September 2025
Zaib
Samsung 1 star review on 26th July 2025
Anonymous
481
Anonymous
Anonymous  // 01/01/2019
Do you need to check on your partner's sincerity,employee's honesty,recover lost email,institutional servers-keylogging -University grades changing / Admin(staff) Account hack -Access/Password,Facebook, instagram, bbm,Skype, snapchat, Various blogs, icloud, apple accounts etc Clearing of criminal records,email accounts hack ( gmail,yahoomail,hotmail )Database hack- Untraceable IP,change your school grades,gain access to bank accounts. SUPPORT@HACKERSPYVILLE.COM
Samsung 5 star review on 5th December 2022
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Posted 3 years ago
Literally best brand hands down.
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Posted 3 years ago
I received compensation for this review but the review is my own”.* I bought the Samsung induction range, it is a beautiful stove and works fantastic. Dry fast delivery.
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Posted 3 years ago
Excellent customer service at Samsung stars.
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Posted 3 years ago
I thought I was just feeling insecure when my fiance would just be on his phone at odd hours, until I decided to take a chance to know, knowing is better than self doubts and it was exactly what happened when I employed the services of this particular group I came across by chance to help check his phone out into. Now I know when he’s telling the truth and how to curtail him, I think it is not a drastic step if it'll make you feel better. My life got better, I stopped using my precious time to bother about his indiscretions and channeled my energy positively. SUPPORT@HACKERSPYVILLE.COM
Samsung 5 star review on 22nd November 2022
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Posted 3 years ago
Contacted Samsung about icemaker malfunction, technician sent me a ticket with appliance repair info within minutes. This was on a Friday afternoon, the following Wednesday the icemaker was been replaced and is working perfectly.
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Posted 3 years ago
I am very angry and disappointed at the customer service at Samsung. I will never come back again. I originally bought the 512GB Fold 4 at 23:03 27th Oct and was eligible for a promotion earbuds. Then 10 minutes later, I called and asked can I cancel the order because I want the 1TB one. Samsung customer service phone number +1 (805) 410 5040. Samsung customer service phone number +1 (805) 410 5040. Samsung customer service phone number +1 (805) 410 5040.
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Posted 3 years ago
samsung dostałeś mi tix od samsung C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O samsung C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O samsung +1 (8O5) 4IO 5O4O Biletmaster strona, strona dla maniaków siedzeń kwaan, że złapali mój zakup, teraz, ponieważ nie dostałem ich z tytułu zwrotu Tix master, zostało to odrzucone.
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Posted 3 years ago
-Sales of Blank ATM cards. -hack into email accounts and trace email location -all social media accounts, -school database to clear or change grades, -Retrieval of lost file/documents -DUIs -company records and systems, -Bank accounts,Paypal accounts -Credit cards hack -Credit score hack -Monitor any phone and email address -hack IP address + Tap into anybody’s call and monitor their conversation. SUPPORT@HACKERSPYVILLE.COM
Samsung 5 star review on 5th November 2022
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Posted 3 years ago
We bought Samsung TV yesterday & were very happy with Subramani & Manju at Croma Stores, Yelahanka, Bangalore, India. Also with Technician Bhuveneshwar. Thanks.
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Posted 3 years ago
Best phone ever! Easy to customize and so simple to use. I have had several different models over the years and they just keep getting better. I will never use another brand.
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Posted 3 years ago
AVOID SAMSUNG LIKE THE PLAGUE! This is really a 1☆ review if you haven't figured it out yet! I want it to be seen which the 5☆'s always end up being shown. The real reviews get buried and have to sought out unfortunately😃 I am FED TF up with EVERY samsung product I own, I freaking hate'em! They are 💩 in a shiny wrapper! They (they as in TVs, cellphones nd sound bar) always malfunction or break way to easy and alot sooner then they should! As of right now I'm speaking about my TV's, 2 phones and a horrid sound bar. My living room TV is a 70" LG webOS (That's what its called in the settings, not sure if that's actually what the tvs called??) Anyways we've had this TV for a couple years but watch it an hour at most daily. it has horizontal lines running through it and the right side of the TV is dark, noticeably darker then the rest of the TV and it drives me nuts!! My bedroom TV which is older by about 2 years then my living room TV is also darkening but all around the edges. Both my phones get alarmingly hot while using moderately and the batteries run out within a matter of a few hours at best and God forbid i stream music or a show because then it will go from 100% to 0 within an hour. I've been a long time user of Samsung unfortunately, it took me to long to figure out is not 💩 luck with electronics is because I only bought Samsung thinking that was a good brand🤣🤣🤣 I will be researching brands to figure out what I'm getting next, I just know for a fact it won't be a Samsung!
Samsung 5 star review on 8th September 2022
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Posted 3 years ago
I was frantic when I walked into Best Buy on Franklin in Boise on July 5th of this week. My phone was not working well. Ray, the Advisor, who sells Samsung products has a very calming presence about him. I immediately relaxed and felt calm when I was around him in the store. He got permission from Charlie, his supervisor, to give me a really good deal on a Galaxy S21...much better than I ever dreamed of. I was amazed how patient and attentive he was. I was so impressed that I also purchased a Samsung Smartwatch (which I love). Ray gave me a fantastic deal on the Samsung smartwatch also. I can tell that Ray really loves his career at Best Buy! I think he should get a huge raise and promotion because of his customer service, friendliness, and professionalism. I cannot thank Ray enough. Best Buy and Samsung makes the world a better place because of young men like Ray! Thanks, Ray! I will definitely buy more technology from you! Donna
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Posted 3 years ago
Just spoken to technician Elliot but lost opportunity to complete the survey. Decided to try this route to give feedback because if the super service received. Thank you for the excellent help and advice.
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Posted 3 years ago
I just spent a long time with a technician who Had so much patience with me. His name is Cesar. I called Saturday afternoon around 4:30 pm. One person was helping me, the connection became very bad and he was supposed to call me back but never did. That person who quit helping was Mark. Cesar helped me resolve as much as he could. I really appreciated him. Give that man a raise. Thank you, Lynda Wright S20 FE 5G LONG TIME SAMSUNG CUSTOMER dogwash@earthlink.net 202-321-3647 cell 202-234-4616 landline
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Posted 4 years ago
Very helpful and fast service
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Posted 4 years ago
The lady who helped me she was very helpful and well customer oriented person. She explained everything about the phone without any pressures. I will refer her to all my friends. I myself I will be back to all my Samsung needs.
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Posted 4 years ago
Use that code 'BuzIyqrG' and you will get 10% discount when you buy null, Galaxy S22+ 5G, Galaxy S22, Galaxy S22 5G, Galaxy S22 Ultra 5G, Galaxy S22 Ultra 5G (Online Exclusive on samsung.com/ae.
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Posted 4 years ago
Ordered the SWA-9100S - Wireless Rear Speaker Kit. When it arrived it was missing some key parts. The power cord, the speaker wires, and the wall brackets. I called in immediately. Wow what an experience. I had to jump through hoops and finally told the parts would be sent. LOL One week later and I have heard nothing. I call in again and am handed off to 3 different people. Finally I was told it would be reviewed and if approved would be sen to me. UMMM wait I just bought this and you have my money. Something wrong with this picture.
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Posted 4 years ago
Samsung went above and beyond and out of their way to make things right for me. I sent in my Galaxy Active 2, and although they did not have to repair it, they made an exception, and took care of me. This is what I call amazing customer service! I will definitely keep purchasing more Samsung products in the future!
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Posted 4 years ago
Samsung is rated 1.3 based on 4,777 reviews