Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 23rd September 2026

672

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Persevered with a delivery to a new housing estate which wasn't yet on the map. (Detailed instructions were given) Recipient was very pleased with the product.”

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Posted 8 years ago

“The flowers in the bunch were lovely and fresh. The chocolates were very good and the delivery was on time. In terms of value for money I thought the bunch itself was a little disappointing volumewise.”

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Posted 8 years ago

“Friend received her flowers on time. Said they looked lovely and smelt beautiful”

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Posted 8 years ago

“Great courier service with updates and very helpful delivered notification. Recipient sent a photo and flowers look like they were delivered in excellent condition.”

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Posted 8 years ago

“Good communication and speedy delivery.”

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Posted 8 years ago

“Have used Serenata a lot this year for various birthdays and get well soon and other occasions - they have an excellent range and are extremely competitively priced which keeps me coming back! They also have greta add ons should you want them.”

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Posted 8 years ago

“My wife love it so much! Thank you”

Serenata Flowers 5 star review on 18th April 2018

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Posted 8 years ago

“Easy to order online. So much cheaper than Interflora! Great communication via email before and after the flowers arrived. One happy customer and one happy mum who said the flowers were absolutely beautiful. I will definitely be ordering from you again in the future. Thank You!”

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Posted 8 years ago

“I received a bouqet of flowers from my birthday less than a week ago. They arrived to my workplace and when I opened them there was a lot of brown petal on the white roses. My colleagues commented that they had never received anything like that. I then read the care instructions that informed to take the guard leaves off the roses as these were left on for protection. I did this and cut the stems and put fresh water in every couple of days. They are terrible brown from the inside. I have contacted customer services twice wo said they only guarantee flower for 3 days. I have never heard anything like this. I have flowers from supermarkets that last longer than a week or moer. My son paid £39.99 for these with a birthday balloon. I personally will never use this company for flowers and have informed my son not to waste his money again.”

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Posted 8 years ago

“Beautiful flowers and Excellent service”

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Posted 8 years ago

“Recipient of the flowers was absolutely delighted with them - a beautiful display! Serenata kept us informed about delivery progress (by email). Overall we are delighted with the service provided.”

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Posted 8 years ago

“Nice flowers arrived as expected.”

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Posted 8 years ago

“First time user and sent two flower arrangements to two different locations. Was kept fully informed each step of the process. Haven’t seen flowers myself only photo but they look beautiful and the recipients were absolutely delighted. Will definitely be using Serenataflowers again and wouldn’t hesitate to recommend them. J. Wirral”

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Posted 8 years ago

“The flowers were delivered in good condition with a nice vase, and despite my not paying for a time slot, arrived before mid day.”

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Posted 8 years ago

“Very efficient, great value & super communication about status of delivery. Would 100% order again.”

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Posted 8 years ago

“The recipients were delighted with the flowers.”

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Posted 8 years ago

“Flowers delivered upside down in a water damaged box and plant food sachet had split covering flowers in a sticky coating”

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Posted 8 years ago

“Prompt delivery, email confirmation on arrival. Orchid in excellent condition and much bigger than expected. One very happy birthday girl.”

Serenata Flowers 5 star review on 17th April 2018

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Posted 8 years ago

“You did exactly what I requested once again .... Many thanks indeed”

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Posted 8 years ago

“I ordered them to be delivered next day. I didn’t see them but the person that they were sent to said they were beautiful and she was very happy”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews