Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,988 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 23rd December 2025

670

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for a lovely hassle free easy and efficient service the flowers where lovely”

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Posted 7 years ago

“Excellent service. Was kept up to date with delivery which arrive on time. They were a gift and my daughter indicated they were absolutely beautiful.”

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Posted 7 years ago

“Lovely flowers 💐 exceptional service”

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Posted 7 years ago

“I live in Australia and placed the order for flowers to be sent to my wife's sister in Swindon the next day, this was done on time and at half the cost of using interflora in Australia.”

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Posted 7 years ago

“Flowers were nice but lilies were cut much shorter than all the other flowers which made it awkward to arrange in the same vase.”

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Posted 7 years ago

“fantastic reasonably priced service would definitely use again”

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Posted 7 years ago

“Lovely flowers and prompt efficient service.”

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Posted 7 years ago

“Had flowers delivered to gran for her birthday and christmas, she told me both bunches of flowers were beautiful.”

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Posted 7 years ago

“Your flowers made someone’s week! Someone who had already made my day.”

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Posted 7 years ago

“Prompt delivery, beautiful choice of bouquets (I haven't used the gift products), kept up-to-date with delivery process and flowers of a good quality upon delivery. The price is also extremely good!”

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Posted 7 years ago

“Last minute birthday flowers and chocolate order made 8.30pm on Sunday evening my friend received them by 11.30am!! Thanku soo much”

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Posted 7 years ago

“Amazing really good”

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Posted 7 years ago

“Lovely display and a beautiful selection of blooms. Thank you”

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Posted 7 years ago

“Recipient delighted with beautifully presented flowers. Delivery was on time. Tracking updates appreciated.”

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Posted 7 years ago

“My friend was very pleased with my birthday offering, although she didn’t get home until midnight!”

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Posted 7 years ago

“Have used previously with good experience. Recipient very happy with them. Great to be kept informed re: delivery. Will use again.”

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Posted 7 years ago

“It's the first time l have used this company and am very impressed. Easy website, flowers arrived on time and are apparently stunning. Liked the fact l was emailed when they were dispatched and also once they had been delivered. Will definitely be using this company again.”

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Posted 7 years ago

“They delivered beautiful flowers but their selection of cards could be improved.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Failed to deliver or even attempt delivery. Would never recommend”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,988 reviews