Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,026 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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3.4

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 16%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“cant fault the flowers still very good after week and smell wonderful delivered when they said well boxed.”

Helpful Report

Posted 8 years ago

“The flowers and Card are lovely and arrived on time before 10.30am. The one issue I have was as no one was available to sign for them they were put in a safe place. It would have been helpful if a card had been left stating where they had been left. They were a birthday present and I had to email you late afternoon, feeling rather annoyed as it seemed as they hadn’t been delivered to find out where they were. Apart from that all was great”

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Posted 8 years ago

“Easy order process and fast delivery of quality product - faultless”

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Posted 8 years ago

“Recipients of flowers were delighted with’beautiful bouquets’. So I’m pleased and delighted with you!”

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Posted 8 years ago

“The deliver arrived on time however the bouquet was a little disappointing not nearly as full as picture. My mum loved though so i guess that's only thing that matters”

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Posted 8 years ago

“Very professional service, delivered on time and the flowers were excellent. Will definitely use your service again. Many Thanks”

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Posted 8 years ago

“Just had a call from my brother. The Roses I sent for their Golden wedding were beautiful and very much appreciated. This is the first time I have used Serenata and will do so again. Thank you”

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Posted 8 years ago

“they processed my order twice and then refused to refund me for one of the orders. Appalling customer service when I got in touch will never use this service again.”

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Posted 8 years ago

“The flowers that I sent from you arrived in a very timely fashion to my friend and cheered her up at a very sad time. Thank you”

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Posted 8 years ago

“Flowers were great, just a little small for 55GBP. Delivery, everything else was great. So high quality not great value for money.”

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Posted 8 years ago

“So sad to see when I arrived at Mums that white roses within bouquet were brown and wilting. Ordered these as working till 19:00on her 70th. Such a huge disappointment.”

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Posted 8 years ago

“I chose 2 bouquets that i felt represented what the other person would have loved to receive and being it was purchased as my own choices of 'Sympathy' bouquets, rather than the choices on offer, i was still thrilled to say the recipients ( husband & daughter of the deceased) adored & appreciated them both very much. They did text a picture to me and i was happy with the bouquet too. Beautiful.”

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Posted 8 years ago

“Lovely flowers delivered promptly”

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Posted 8 years ago

“first time i have used Serenata Flowers. I bought flowers for my mothers birthday. dilevered on time and my mum is so pleased with them.”

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Posted 8 years ago

“Very reliable service, keeping you up to date with your order all the way to delivery. Arrived on the day they said it would with beautiful fresh flowers neatly presented. Will use Serenata again for another surprise gift to make someone's day. Thank you so much!”

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Posted 8 years ago

“Nice flowers,however they didn’t included my message so my mum didn’t know who they were from!”

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Posted 8 years ago

“Because they gave pleasure to our sister-in -law when she returned from hospital”

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Posted 8 years ago

“On time delivery. Good quality flowers.”

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Posted 8 years ago

“THE LADY WAS OVER THE MOON TO HAVE FLOWERS BUT I FELT IT WAS A LONG TIME FROM BEING OUT IN THE VAN AT 11AM AND BEING DELIVERED JUST BEFORE 6PM . IT WOULD BE NICE TO KNOW AM OR PM THEN YOUR NOT WAITING SO MUCH”

Helpful Report

Posted 8 years ago

“Thank you for a lovely hassle free easy and efficient service the flowers where lovely”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,026 reviews