Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,016 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 6,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing really good”

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Posted 8 years ago

“Lovely display and a beautiful selection of blooms. Thank you”

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Posted 8 years ago

“Recipient delighted with beautifully presented flowers. Delivery was on time. Tracking updates appreciated.”

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Posted 8 years ago

“My friend was very pleased with my birthday offering, although she didn’t get home until midnight!”

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Posted 8 years ago

“Have used previously with good experience. Recipient very happy with them. Great to be kept informed re: delivery. Will use again.”

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Posted 8 years ago

“It's the first time l have used this company and am very impressed. Easy website, flowers arrived on time and are apparently stunning. Liked the fact l was emailed when they were dispatched and also once they had been delivered. Will definitely be using this company again.”

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Posted 8 years ago

“They delivered beautiful flowers but their selection of cards could be improved.”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Failed to deliver or even attempt delivery. Would never recommend”

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Posted 8 years ago

“very clear ordering and following up process, good choice of flowers”

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Posted 8 years ago

“Clear details on website made ordering simple and flowers delivered on time. Arrangement also as described and beautiful.”

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Posted 8 years ago

“I’m happy because my 90 year old Auntie absolutely loved them.”

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Posted 8 years ago

“Delivery early in the day and plant looked exactly as it was on the website... mum was over the moon”

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Posted 8 years ago

“Delivered at short notice, very happy with the service.”

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Posted 8 years ago

“Delivered on time, with regular updates, and recipient very happy with delivery! Good Quality and price.”

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Posted 8 years ago

“Very nice flowers and quick delivery. Excellent service but the website isn't easy use and I needed to contact the customer contact team to complete the booking.”

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Posted 8 years ago

“Did exactly as requested no fuss”

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Posted 8 years ago

“Easy to use website & ordering process. Speedy & efficient service and the recipient was so pleased with her flowers. Beautiful and great value for money Would certainly recommend this company to people because I am very happy with their service :0)”

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Posted 8 years ago

“Good selection of flowers at reasonable prices. Order arrived on time and recipient was very pleased and said flowers were very fresh and beautifully presented. Conformation emails sent to me were prompt. Would highly recommend.”

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Posted 8 years ago

“I have purchased flowers before from Serenata and their flowers are ok. This time I was very disapointed with the size of the bunch. For the price I paid I could have got a bunch from the supermarket for double/triple the size”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,016 reviews