Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,980 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 2 star review on 16th August 2025

Paula

Serenata Flowers 1 star review on 3rd March 2025

Anonymous

Serenata Flowers 1 star review on 19th February 2025

Anonymous

666

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous flowers. Arrived next day and free delivery. My mum loved them.”

Helpful Report

Posted 7 years ago

“Recipient loved the flowers I sent. So easy to send from USA to UK.”

Helpful Report

Posted 7 years ago

“Next day delivery... no hassle.. brill”

Helpful Report

Posted 7 years ago

“Have used Serenata on a number of occasions .They deliver when they say they will. The quality of flowers are very high and they are a very good company to deal with”

Helpful Report

Posted 7 years ago

“Lovely quick service, beautiful flowers and excellent delivery time !”

Serenata Flowers 5 star review on 7th April 2018

Helpful Report

Posted 7 years ago

“Fantastic service, ordered just before 10pm and were delivered at 7pm the next day!”

Helpful Report

Posted 7 years ago

“Wonderful service beautiful flowers, brilliant company cannot fault thank you very much”

Helpful Report

Posted 7 years ago

“This is a gift to a family relative. Hopefully they will make her happy.”

Helpful Report

Posted 7 years ago

“Superb service and great flowers really great update of information about delivery Made my wife’s day special when I could not get home”

Helpful Report

Posted 7 years ago

“Got discount because I’d ordered previously ! Great service and good quality ... highly recommended”

Helpful Report

Posted 7 years ago

“the flowers were beautiful and with free next day delivery was a definite bonus. flowers arrived on time and were well wrapped to keep them lovely my only issue was the size of the bouquet i upgraded to get a larger bouquet however i was quite disappointed with the size that arrived.”

Helpful Report

Posted 7 years ago

“Updates on my order and service just fab. Thankyou”

Helpful Report

Posted 7 years ago

“Free next day delivery Communication as to when the flowers were out for delivery and again to confirm delivery. Best service ever”

Helpful Report

Posted 7 years ago

“Excellent service . Beautiful flowers .”

Helpful Report

Posted 7 years ago

“MY FRIEND LOVED THE PINK ROSE PLANT BUT SHE SAID THE CONTAINER WAS PURPLE NOT PINK WITH YOUR NAME ON IT.”

Helpful Report

Posted 7 years ago

“The flowers were ordered for a special birthday and delivered to a different address even though they were addressed clearly with the correct address. I have had several communications with yourselves and know it is your courier that has let you down but you will not instruct the courier to make a goodwill gesture of some more flowers to say sorry as these flowers arrived the day after the birthday!”

Helpful Report

Posted 7 years ago

“Delivered when required. Liked the humour in the emails. Recipient was very pleased with the flowers.”

Helpful Report

Posted 7 years ago

“Wonderful service, very amusing delivery emails and very competitive prices/selection of bouquets.”

Helpful Report

Posted 7 years ago

“The recipients were very pleased with "The Lovely flowers" and with the way they were packed in a box, especially as it was raining and they were out at the time. So I thank you for this outcome. I would recommend you to friends.”

Helpful Report

Posted 7 years ago

“Well packaged and great flowers, delivery was a little slower than expected”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,980 reviews