Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,020 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery, however of the dozen red roses I ordered one was broken and all of them were in poor condition.”

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Posted 8 years ago

“Wonderful service and the flowers delivered were quality.”

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Posted 8 years ago

“The flowers were beautiful according to my daughter who received them. Was absolutely thrilled”

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Posted 8 years ago

“I ordered around 9pm and the beautiful flowers arrived by mid-day the following day. They were fresh and exactly as I ordered and made a lady feel very cherished. Thank you.”

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Posted 8 years ago

“delivered when they said they would and the flowers were at a good price.”

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Posted 8 years ago

“Easy to order with regular update on delivery”

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Posted 8 years ago

“good prices, delivered on time. good service from Yodel driver.”

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Posted 8 years ago

“The communication and service was excellent. The flowers were deliver on time.”

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Posted 8 years ago

“I ordered flowers for my wife birthday, they lasted less than one week and because I complained on the 8th day, this was not upheld due to your policy of 7 days. Those flowers I would have reasonably expected to last two weeks we total rubbish, it would appear you reasonably expect them to last 7 days only with your policy. Shocking. I have complained and you were very sorry but I am appalled as your product is clearly not for for purpose.”

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Posted 8 years ago

“I was sent Bali Hai to celebrate a new job. They were gorgeous and are just beginning to wilt 4 weeks on. Fantastic flowers and value :)”

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Posted 8 years ago

“Service excellent although I did not think the flowers were very fresh, as advertised.”

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Posted 8 years ago

“Good efficient service”

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Posted 8 years ago

“Simple ordering. Brilliant communication. Efficient an punctual delivery. Will definitely use again.”

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Posted 8 years ago

“THEY DELIVER WHEN THEY SAY. ORDERING VERY EASY. WE HAVE BEEN TOLD THAT THE FLOWERS WE SEND AS GIFT'S HAVE BEEN VERY GOOD QUALITY.”

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Posted 8 years ago

“Flowers were delivered promptly on date requested”

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Posted 8 years ago

“The delivery was made exactly when requested and my cousin was very pleased with the flowers.”

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Posted 8 years ago

“Purchase process was very good good choice of flowers will use this company again”

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Posted 8 years ago

“The whole experience of ordering flowers online from Serenata was a pleasure. Super easy website with fast, efficient customer service to put right an error (on my part). Everything about this transaction was easy and the flowers delivered were on time and beautiful! Thank you.”

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Posted 8 years ago

“having use you a few times now I was disappointed to hear the last flowers which I sent to my daughter on 15/8/2017 the AZTEX arrangement the roses in it only last one day so I am not very pleased on the occasion I have to say.”

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Posted 8 years ago

“I first received a Serenata plant as a gift. Looking at other products available I was impressed by the variety of flowers and the value for money. The site is easy to use and I like the feedback information regarding tracking. My friends have also been delighted with their flowers.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,020 reviews