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Serenata Flowers Reviews

3.4 Rating 6,018 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 6,018 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 33%
Customer Service
Communication Channels
Email

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Serenata Flowers 1 star review on 25th June 2026
Stuart Lowe
Serenata Flowers 1 star review on 25th June 2026
Stuart Lowe
Serenata Flowers 1 star review on 23rd June 2026
Anonymous
Serenata Flowers 1 star review on 14th March 2026
John
Serenata Flowers 1 star review on 14th March 2026
Sean
Serenata Flowers 1 star review on 19th September 2025
Philip
Serenata Flowers 1 star review on 14th September 2025
Jill Smith
674
Anonymous
Anonymous  // 01/01/2019
The receiver of my gift of flowers from Serenata Flowers was very pleased with them. They delivered on time as promised.
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Posted 8 years ago
Beautiful bouquet delivered in perfect timing! Would recommend there excellent service.
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Posted 8 years ago
Was very pleased with the service I received. My friend said they were lovely and the Birthday chocolate was a special touch.
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Posted 8 years ago
Delivery was fast and was so easy to order. I ordered flowers for my friend who is unwell. She said they are beautiful.
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Posted 8 years ago
Flowers I've been told were beautiful. Was impressed with the communication from serenata flowers on keeping me updated on the delivery. Would defiantly be using you again.
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Posted 8 years ago
Unfortunately the heads of all the lollies had been knocked off. Disappointing.
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Posted 8 years ago
easy to order online ,great choice, arrived on time, and recipient was so thrilled and said they where gorgeous, many thanks will definitely use you again
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Posted 8 years ago
Quick delivery and beautiful flowers! Highly recommend and will definitely use again.
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Posted 8 years ago
Lovely flowers, great price and delivered on time.
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Posted 8 years ago
Simple and no fuss service, delivered as promised. I was told the flowers were lovely although I didn't see them.
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Posted 8 years ago
Excellent service and good value for money
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Posted 8 years ago
The Flowers were very nice but they were a smaller bunch than I was expecting for £30 compared with other flower shop I have used before, but overall good service.
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Posted 8 years ago
Flowers arrived within 24 hours as requested. I could track the order which was useful. I didn't see the bouquet that arrived but the recipient was delighted with her flowers! I'd definitely use Serenata again.
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Posted 8 years ago
I ordered the rose trug for an 80th Birthday from Spain and they were very well received. They arrived as scheduled and the recipient received a kiss on the hand as it was her Birthday.
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Posted 8 years ago
Somewhat disappointed as the flowers were left in the heat of the sun rather than in a shady spot, so by the time they were opened some had wilted and a couple of heads come off.
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Posted 8 years ago
They were a birthday and she was delighted
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Posted 8 years ago
Quality work and delivered on time.
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Posted 8 years ago
The flowers were not delivered. I may have given the wrong address but the one I gave did not excist even though the company did. When I asked what happened I got told the flowers were delivered but have since found out they were not after talking to several people that the driver tried to deliver to they said he took the flowers back.but I received a mail to say delivered,so how did that happen, I am still waiting to hear but have been told the flowers can be redelivered for 50% cost which I think is very poor service when I was told they had been delivered. I admit I got the postcode wrong but the name of the company that the delivery person had was correct so why did he not ask. You had my mobile.. Frustrated and disappointed ..
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Posted 8 years ago
Although I didn't see the flowers personally I am assured that they were lovely and delivered promptly.
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Posted 8 years ago
Excellent service flowers very fresh and excellent quality had the flowers over 8 days and still as fresh as the day they arrived Definitely be using them again. ????????
Serenata Flowers 5 star review on 20th August 2017
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Posted 8 years ago
Serenata Flowers is rated 3.4 based on 6,018 reviews